by the users for the users

How to unlock AT&T lg vu cu920 phone

Posted in: AT&T Cell phone FAQs,AT&T LG Vu infoNovember 6, 2008
How to unlock AT&T lg vu cu920 phone

How to unlock AT&T lg vu cu920 phone

I ever helped one of my friends to unlock at&t lg vu cu920 phone.Now i share the method to everyone,hope it can help you be out of problems.AT&T Cell phones Answers.

Here is how to unlock the LG CU920 phone,you only need to do following steps.

1.Put a AT&T or Cingular SIM in the phone; it does not have to be an active SIM,then enter *#865625#.

2.Message Displayed: SIM Unlock Process,Select “OK”

3.Select “Unlock SIM”,-Select “Network Unlock”-Enter the 16 digit unlock code*-Select “OK”

4.Re-enter the 16 digit unlock code-Select “OK”-Device should say: Network Lock Deactivated

Then your at&t lg vu cu920 is in unlocking.Notice:The 16 digit code used to unlock your phones can be obtained by calling AT&T Technical Support and given the representative the IMEI number,and you can getthe IMEI number through keying in the following: *#06#.

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  • omg what is the 16 digit unlock number!!
    someone give it to me please im dying

    Comment by jenace — February 2, 2009

  • “The 16 digit code used to unlock your phones can be obtained by calling AT&T Technical Support and given the representative the IMEI number” …. “you can getthe IMEI number through keying in the following: *#06# “

    Comment by Skyler — February 20, 2009

  • Dude my code has 17 digits

    Comment by Seth — March 8, 2009

  • I entered *#865625# into CU920 modele mobile phone. I says “YOUR PHONE IS NOT PERSONALISED”. MY PHONE IMEI IS “01133300256854304” there is a ZERO extra. Pl. help.
    mobile no: 09448230708

    Comment by p.umapathi — April 10, 2009

  • hi i need help obtaining the IMEI code to unlock my phone cause at&t dosent want to give it to me they say its “classified” can someone PLEASE help me.

    Comment by jaz — April 18, 2009

  • Look under battery in the back it shows the imei also there.

    Comment by James — April 24, 2009

  • It work perfect. Basically just entered the number to unlock. And called the At&t support for my unlock code and less then 10 secs my phone was un-locked ….

    Comment by Aj — May 1, 2009

  • i entered the *#865625# i wanted to know what i do after that .I pressed call it didnt work what do i do.

    Comment by nichelle — May 6, 2009

  • What is the techinical support number I can call?? I have the IMe number and stuff but I cannot find what number I am supposed to call to get the 16 digit #. Can some on tell me please…

    Comment by Noel — May 7, 2009

  • my lg vu says invalid smart chip even though the phone is compatitable with other networks when i put my sim card in

    Comment by austin — May 9, 2009

  • i need help plz

    Comment by austin — May 9, 2009

  • What?

    Comment by AT&T Cell Phones — May 9, 2009

  • tech support # is 611

    Comment by Alex — May 10, 2009

  • Tech will not give me the code…What do I do????

    Comment by Gilbert — May 15, 2009

  • I was put 10 times wrong code and i got the permanently locked. so what should I do. so do i have to call LG and ask them for reset my phone.

    Comment by hieu nguyen — May 15, 2009

  • would someone please give me the 16 digit number to put in to unlock my phone. I can’t get it.

    Comment by amber — May 28, 2009

  • dudes,

    i got my IMEI number after that how can i contact AT&T technical Support.

    please help????

    Comment by gabby — June 3, 2009

  • AT&T technical Support won’t help you to unlock your phone

    Comment by AT&T Cell Phones — June 3, 2009

  • my phone says enter put smart chip in but it is in wft

    Comment by melissa — June 9, 2009

  • i have lg cu920 purchased from USA.It is working on airtel india network o.k but my phone can not open any web page eventhough all required gprs setting done. so please some body help me.

    Comment by vipul — June 30, 2009

  • Where did you buy the sim card? if in USA, you can’t of course connect with Internet

    Comment by AT&T Cell Phones — June 30, 2009

  • what up

    Comment by some one — July 25, 2009

  • hi there.. is there anybody can help me to unlock my LG VU CU920. im going out of the country next month. can anyone help me to get the 16 digits subsidy unlock code?

    Are subsidy unlock code and imei are both the same?? plsss help me, add me on YM

    Comment by YUWAN — July 31, 2009

  • helpppppppppppp

    Comment by YUWAN — August 1, 2009

  • works perfect thank u

    Comment by nick — August 6, 2009

  • how do i get the 16 didget code if att wont help me
    / they said no. i have my imei# it is 17 #s. please e mail me back.

    Comment by telisha hawkins — August 11, 2009

  • i have an lg vu and t-mobile service. i need to get this phone unlocked. i know the imei number. who do i call to get this done?! how much does it cost?

    Comment by lacey — August 15, 2009

  • If you have the imei number, you can do it by yourself follow the steps above

    Comment by AT&T Cell Phones — August 15, 2009

  • i need help to obtain the code to unlock my lg cu920 imei is 01148900315424408

    Comment by jeison — August 17, 2009

  • I get a 17 digit code. On the back of battery i have 15 digit code…

    ….now what? : /

    Comment by Jusus — August 19, 2009

  • i have my imei. but my service provider don’t wanna take the unlock code. now what? email me please.

    Comment by indio782 — August 29, 2009

  • Go here to find the unlock:

    Comment by AT&T Cell Phones — August 30, 2009

  • Why would i need to unlock my lg vu phone? I dont want to unlock it and than something bad happen to it.

    Comment by Buddy — September 3, 2009

  • I bought an at&t pay-as-you go phone from walmart for my birthday and was way too small for my taste. I got a SunCom Razr2 from my friend that they previously used on a regular cellphone plan that you pay per month. I put my SIM card in it and it worked perfectly. I am soon flying to New York and I want to purchase the LG VU off Ebay because my Razr2 has a short battery life. My question is, will my same SIM card be compatible? The seller is selling the phone in the unopened box. I’m also wondering if I would have to unlock the phone? Please get back to me as soon as possible. thanks so much!

    Comment by allikazam — September 6, 2009

  • of course, it can work, so there is no need to unlock it

    Comment by AT&T Cell Phones — September 6, 2009

  • what does this do

    Comment by john — September 12, 2009

  • i put my but its to long and wont let me can you help me put please

    Comment by jessica — September 30, 2009

  • i put my imei and it dont work its to long can you help me out please

    Comment by jessica — September 30, 2009

  • ay do they give u the unlock code for free

    Comment by michelle — October 23, 2009

  • i have a tmobile sim card and i bought this phone from a friend its that the imei number 2 unlock it is under the battery when i put it in it said it was the incorrect code and the code was only 15 digits please asap

    Comment by Danica — October 27, 2009

  • Dude, can i please get the 16 digit code. I’ve been trying to unblock it and i could. I only have 10 chances. PLEASE AND THANKS A LOT….

    Comment by Jeffrey — November 9, 2009

  • the 16 digit code is always different. if your a att user call them and tell them you need to unlock it they will generate u a code free. if your a non att user you will have to pay 20-25 to get the code off of a website. just search for a code generator on google and you pay and they generate you a code no other way around it

    Comment by justin — November 10, 2009

  • Hi,
    I have received unlock code from AT&T.
    When i switch on the phone , i can dial only 3 digits.
    Also getting message “Insert SmartChip”. Can anyone help me ?

    Comment by nitinLG920 — November 21, 2009

  • OK, AT&T Tech support will NOT give out the unlock code, of course not why would they? They will tell you that they cannot do it. If you are on here asking us for the codes WE cannot help you. Your best bet is to go to one of the sites online and pay a fee…. As for the guy who keeps responding with a link that leads you back to this page, you are not helping anybody, you are simply giving us the same instructions we all just read, and still need the unlock code….. One last thing, your IMEI number IS not the unlock code, do not enter it in as the unlock code, as it will not work. DO NOT START THE UNLOCK PROCESS SEEN HERE UNTIL YOU HAVE THE DEVICE SPECIFIC UNLOCK CODE, THESE ARE SIMPLY INSTRUCTIONS ON HOW TO UNLOCK IF YOU HAD THE UNLOCK CODE!!!

    Comment by Jon — November 22, 2009

  • I have unlocked my lg vu cu920 phone and place my prepaid sims card in it. It still isn’t working. It says to insert smart chip. The sims card is in it properly. What is wrong? What can I do? Please help.

    Comment by christina — November 23, 2009

  • Excellent directions, it worked for me. You need to tell the AT&T rep that you need to unlock since you are going out of country and need to use a different provider when you are outside the country.

    Comment by RobKohl — November 25, 2009

  • Hallo people.
    I’m from Ukraine (Europe)
    My mother send to me phone at&t LG JCU920
    I want 16 digital unlock code, but my English is not very well, and I don’t understand what say to me people from At&T service operator. I calling to him many times and they are redirect me to other operator like a ball.
    Maybe you are helped to me and try to call AT&T and asked 16 dig. code.
    My IMEI: 011489-00-238072-5
    My e-mail: or
    My skype: korzun_yura
    My ICQ: 301-932-477
    Help me people…please.

    Comment by Yuriy — December 1, 2009

  • i just unlocked the phone and tried to use it, with a boost mobile sim card and it did not work. so… can someone explain to me why? i thought i was going to be able to use it with any sim card.

    Comment by frances — December 6, 2009

  • i unlocked my phone but it wont work with a different network. i inserted a boost mobile sim card but it doesn’t work… please!

    Comment by frances — December 6, 2009

  • i did it and it worked so they let me have the unlock code so you guys are doing something wrong. p.s. superman(aka cody davis) wrotr this.

    Comment by cody davis — December 17, 2009

  • ha i miss spelled wrote

    Comment by cody davis — December 17, 2009

  • imma try it monday i hope it work

    Comment by kenneth johnson — January 9, 2010

  • I entered *#865625# into CU920 model mobile phone. I says “YOUR PHONE IS NOT PERSONALISED”. Can any one tell me what to do next?

    Comment by Edd335 — January 10, 2010

  • Hello

    I am from Niamey in Niger an African country.

    I want to know how get 16digits unlock code for LG CU920 IMEI = 011489 00 429341 3

    Very thanks for anwser!!!!

    Comment by kada — January 13, 2010

  • Please answer for unlock lg cu920 please !!!!!!!!!!!!!!


    Comment by kada — January 16, 2010

  • i’ve read through ALL of the posts. whew. funny stuff. unfortunately, we all thought after entering the *#8654…we’d all unlock our phones. not the case. we still need the unlock code. I DON’T HAVE ONE, but i wish i did, because i would post it for all to have for FREE.
    for the person who unlocked their phone and inserted a boost mobile sim card, currently boost mobile does not support this phone, but it will very, very soon. keep checking the website and once that blackberry curve phone is on and poppin, it should work.

    Comment by Tracyi @ The Original SoupMan — January 17, 2010

  • i needs unlock code,plz help me

    Comment by kiroro — January 26, 2010

  • Plz answer LG cu920

    Comment by kiroro — January 26, 2010

  • yo i have the imei code but my parents own my account if i unlock it will there be any chance that they would be notified of it being unlocked because im pretty sure they would get peeved

    Comment by matt — January 30, 2010

  • my mom send me this phone and i live in guatemala my imei is 01148900429280308 please help me i cant do nothing from here :o(

    Comment by rene — January 31, 2010

  • The unlock code is 0454749431520880. i just unlocked my phone. i called AT&T

    Comment by masyeial — January 31, 2010

  • Lol… After entering #865625# my phone says Unexpected Data. Thought this was supposed to be quick and painless! Have the unlock code… But- can’t get to that step to actually enter it in!

    Comment by Bella — February 18, 2010

  • ok now as soon as i turn power on this phone it asks for a four number security code i have tryed oooo and 1111 and last four of phone number none has worked was told by a freind i need data link cable if true what software do i need and do i really need the data cable to unlock this phone

    thank you

    Comment by J R — February 18, 2010

  • Wow. It’s *#865625# and then the unlock code. It took about 15 seconds to unlock!!

    Comment by Bella — February 18, 2010

  • is the code free?

    Comment by Joseph — February 18, 2010

  • a could anybody help me get my subsidy code i tried calling tech. support but my phone keeps saying no service. my imei is 01148900846607208. if anyone could help me out i would appreciate it.thanks in advance.

    Comment by michael — February 19, 2010

  • My imei is 01148900902803…

    Comment by Afermino — February 19, 2010

  • I get the code for free ever

    Comment by AT&T Cell Phones — February 20, 2010

  • After I re-enter the 16 digit code it says that it is incorrect,though tech support themselves said it was correct. Do I have to update the soft ware?

    Comment by Alruka — February 21, 2010

  • Hi can someone give me a Unlocked code for my LG Vu from AT&T and i will be using T mobile after i get this phone Unlocked please help me thanks a lot

    Comment by CRISELDA — February 22, 2010

  • hello guys can some one tell me if there is away to crack that unlock code for LG VU CU920…thanks
    my e-mail is

    Comment by dimitri — February 25, 2010

  • I got a 17 digit code when I put *#06# in. On the back of battery i have 15 digit code… please what do I do??? email me asap please

    Comment by Arlethia — February 25, 2010

  • u must press *#865625# put a star * at the begining then it will work

    Comment by FIVE-STAR B — March 28, 2010

  • i forgot my security code help me.

    Comment by azhar — April 25, 2010

  • You have to go to AT&T stores to ask for help!

    Comment by AT&T Cell Phones — April 26, 2010


    Comment by phone savvy — May 10, 2010

  • my IMEI has 17 numbers what do i do?

    Comment by jdjd — June 22, 2010

  • hello sir can u give me unlock code 15digits for cu920 .and IMEI no is 011333006492815.i hope you will be give me code .thank you.

    Comment by umair — July 4, 2010

  • am lg CU920 imei 011847003531341 as dori codul de deblocare este adus din state nu inteleg pasi unde trebuie sa sun poate ma ajuta careva .multumesc

    Comment by carp petrica — July 20, 2010

  • please lg CU920 imei 011847003531341 i needs unlock code email

    Comment by carp petrica — July 20, 2010

  • do i need a new smartchip if i keep turning on my fone and it says insert smartchip wen its already in?

    Comment by deejay — August 2, 2010

  • my phone is not working… all phones have diffrent codes…

    Comment by kaitlyn — August 3, 2010

  • Mine Will Only Let Me Type In 3 Digits Because It Is Comepletly Blocked And I have No Clue What To Do If Any One Ha Any Furthur Information Please Help Before i pay TO Get It Fixed Because I Really HAve Any Money Now.

    Comment by UrHot123 — August 7, 2010

  • hi can you plss help me to unlock my lg cu920?? this is my imei 01184700668645608 plss help me…i lived in philippines..i cant use my lg cu920……..plzzz im begging you…

    Comment by viacastelo — August 22, 2010

  • Actually there is nothing requiring them to give you the code. Especially if you are not a current customer.

    While it is not Illegal, it is also not illegal for them to withhold the code. So while sometimes they may give it, sometimes they may not as well.

    However, if you do not have service with them you can try to tell them you plan to travel put of country and wish to use another sim card while traveling. Sometimes that works for non-customers to obtain the unlock codes.

    For clarification to those asking… Your UNLOCK code is NOT your imei. Your imei number is needed to obtain your code!

    Make sure you have a sim card inserted when you attempt to unlock it.

    If you are overseas, and giving out your imei number DON’T. THat number can be used to report the phone stolen. I can take that number, say that my phone was stolen, and just like that your phone is now dead.

    Your best bet if your overseas is to use an internet unlock service, or call AT&T yourself.

    Comment by David — August 23, 2010

  • my friend gave me the jg cu920 cause my tmobile phone broke. that is the only phone i have and i need to get it unlock can some one please help i need a phone. thanks email is

    Comment by Andrew — September 9, 2010

  • i mean a lg sorry

    Comment by Andrew — September 9, 2010

  • hey i got the lg cu920, try to unlocked but i cant,I was put 10 times wrong code and i got the permanently locked. so what should I do. so do i have to call LG and ask them for reset my phone. plz help me out my mail is thxs

    Comment by aa — September 24, 2010

  • Plz Help !! How to Unlock mobile Lg at&t Imei is: 0116310021754603

    Comment by Genti — October 15, 2010

  • thanks you really helped me with my phone issue :)

    Comment by cp — October 23, 2010

  • Hey, all you need to do is call AT&T and tell them that you need to unlock your phone because you are traveling outside the US and you will be using a SIM card from … country to avoid roaming charges. That said it took the rep about 15 minutes to give me the code

    Comment by Leo — November 10, 2010

  • i have lgcu920 usa phone that phone unlock to aney neywork to usu plzzzzz help me

    Comment by naini — November 11, 2010

  • i have lgcu920 usa phone that phone unlock to aney neywork to usu plzzzzz help me

    its urjent plzzzzzzzzzzzzzzzzz

    Comment by naini — November 11, 2010

  • imei=01133300083377404 lg cu920 can u send me unlock code

    Comment by ryan — November 28, 2010

  • It is very simple,google your phone make and model.look for website that generates code.I just purchased unlock code for LG vu cu920 for 4.99 us dollars. Follow instructions above.Very few things in life are free and if they are they usually suck.

    Comment by scott rusnak — December 9, 2010

  • found my code under the battery but is only 15#’s and it continues to tell me to enter cim even though my old at&t sim is in.

    Comment by topdog 21 — December 29, 2010

  • I have a very old phone that i love very much. But i am locked out. i need the 16 digit code to unlock it please help me. It is a GR500 xenon red and the imeI is 011793-00-432706-7. I would love to get it unlock before the new year begins. Thanks

    Comment by Sophy — December 31, 2010

  • I have unlocked my lg cu920vu but it keeps telling me to insert smartchip but my t mobile sim card is in it correctly can anyone tell me how to make this work please please help me

    Comment by REDNECK GIRL — January 7, 2011

  • Wow….I just unlock mine with the 16 digits number and its working great

    Comment by opeoluwa — January 12, 2011

  • I’m a little lost! Does that only works when it is asking for a PUK lock? Because I lost the code to my Vu and my phone is lock. When I turn my phone on it goes straight to the security code lock..does your advice work for my problem?

    Comment by shaye — January 30, 2011

  • How come no one has answered the questions about the emergency calls only, allowing to only type in three numbers? Does anyone know how to answer this issue? I have already called At and T and got the code, but it is getting passed the emergency calls only that would be nice if someone could answer. thanks so much!

    Comment by addie — February 2, 2011

  • Hi! What can i do to my phone? It says Your phone is not personalized!… Please help.

    Comment by James — February 6, 2011

  • hi i have fone LG Cu920 but i can access network bcz it was bought from out of india how can i access on my fone somebdy help me plz

    Comment by gulshan — February 7, 2011

  • I entered *#865625# into CU920 modele mobile phone, says “YOUR PHONE IS NOT PERSONALISED”. What is it means? What do I have to do?

    Comment by Randall — February 11, 2011

  • i have please solve it some one my cell phone could not reset it ask me a 4 digit code that i didnt know

    Comment by bilalahmad — March 2, 2011

  • whats the technical support number?

    Comment by heather — March 14, 2011

  • my phone says that its permanently locked because the code was used more than 10 times what can i do

    Comment by claudia — April 15, 2011

  • hi i have LG CU920 here. i want to change my sim into smart or globe sim card in the Philippines., is this posible? nad how should i do?please help me guys! thanks!!!

    Comment by sierwin — May 16, 2011

  • i got 16 digit code but i am getting incorrect unlock code, i called 2 at&t hey r saying it is the code but i am unable to unlock it.. help me plzzzzzz…………………..

    Comment by bharath — May 27, 2011

  • hello every one can some one help me with my phone lg cu920 i need the unlock code pls i am over sea and i cant use my phone my IME: 011847-00-354537-4 plss admin help me with this

    Comment by jonny — June 1, 2011

  • I put in *#865625# and it says my phone is not personalised can someone help the phone is suppost to be unlocked but not reading my boost sim card

    Comment by christine — June 5, 2011

  • my phone says “your phone is not personalized” what should i do.. . please help. coz i just bought my lgcu920

    Comment by mimikoh — July 6, 2011

  • I just called At&t to unlock my phone and the representative walked me thru the steps to unlock it… the IMEI number on the phone was not the unlock code that she gave me to unlock the phone.. the only way I was able to unlock this phone was through AT&T rep…. hope this helps.!!!!!!!!

    Comment by sheila — July 15, 2011


    Comment by SUDHANSHU — July 19, 2011

  • i have the lg vu and tmobile service and dont have anything i need smh . what do i do? can some body email and tell me something!
    Email :


    followme / mention me about it on twitter @StuntinnnBLUEE_ #TFB :) thanks

    Comment by Kyana B — September 14, 2011

  • i am indian and my lg cu920 imei no is .;- 011489 00 940438 7 plzzz…me to unlock no…my e mail adresss…ok…plzzzzzz………

    Comment by ashok — November 18, 2011

  • Thanks a lot !!!

    Comment by siva — December 19, 2011

  • If it says phone not personalized it’s already unlocked

    Comment by Mike — February 7, 2012

  • I have gotten the unlock code for my lg vu, entered it in my phone, phone said it was unlocked but it still telling me to insert smart chip. Why is it doing this and what do I do?

    Comment by Kaydie — October 20, 2012

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