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AT&T Samsung Impression Software- PC Studio Download

AT&T Samsung Impression Software- PC Studio Download

The PC Studio for AT&T Samsung Impression a877 is available here to you. If you have bought the samsung a877 or are going to get one, you’ll use the PC Studio when download or upload apps and some聽 files to PC with your Samsung Impression phone.

AT&T Samsung Impression PC Studio Download:

Samsung_NPS_For_SGH_A877_Impression_BuildIC8.exe [23/06/2011 update]


Of course , this file is from samsung official, so if you have other problems, visit here

Update: Samsung impression has updated the PC Studio for samsung Impression, so now it should be compatible with Mac.


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  1. Pissed Off
    April 10th, 2009 | 1:41 pm

    Where the hell did the phonebook sync to outlook go???? Even the IC2 version for Eternity had it.

  2. AT&T Cell Phones
    April 10th, 2009 | 7:48 pm

    I’m sorry, the samsung impression doesn’t supports Outlook Sync

  3. SHi
    April 12th, 2009 | 5:57 pm

    I am having a huge problem with the impression. Everyrime I turn it on it just restarts out of no where every 2 minutes. What is going on??????

  4. AT&T Cell Phones
    April 12th, 2009 | 7:53 pm

    I think there may be problem with the system, if you have been sure the battery is full. If so, I suggest you go to change one immediately.Good luck!

  5. April 13th, 2009 | 1:18 am

    [...] Click here to download the PC Studio for AT&T samsung Impression AT&T Samsung Impression Software- PC Studio DownloadAT&T Samsung a637 PC Studio -AT&T Cell phones SoftwareAT&T Samsung a767 Propel PC Studio -AT&T Cell phones SoftwareAT&T Samsung Eternity PC StudioAT&T announces six new handsets : Nokia E71x, LG Neon and Xenon, Samsung Propel Pro, Samsung Magnet and Samsung ImpressionAT&T Samsung Impression Now Goes Public [...]

  6. April 13th, 2009 | 3:31 am

    [...] Download the Pc Studio 3 [link ] and聽 buy one usb cable compatible with samsung [...]

  7. Neil Foster
    April 15th, 2009 | 11:28 am

    If this phone will not synchronize organizer data, it is WORTHLESS as a PDA.

  8. Chris Clark
    April 16th, 2009 | 1:58 pm

    I was told in the store I could synch my contacts but there is no option in PC Studio. Are there any plans to do this in the next 30 days, i.e, so I can return the phone if it is not going to support outlook synch?

  9. AT&T Cell Phones
    April 16th, 2009 | 10:43 pm

    It seems there are no plans for samsung impression recently. And the impression doesn’t support outlook synch

  10. stevebrown
    April 25th, 2009 | 2:22 pm

    att samsung impression worst tutorial and website ever created…of NO HELP and after repeatedly e-mailing both att and samsung so-called support sites have given up…would never buy this product again. good luck to anyone seeking info on the most basic tasks of this phone.

  11. Bruce
    May 10th, 2009 | 9:21 am

    On the ATT link there is a comment “Data sync software for us to sync our AT&T Samsung Impression with PC, which is just the PC Studio3. it is a professional tool that you can use to manage you personal data and multimedia files by connecting a Samsung Mobile Phone. Such as outlook sync, sync contacts, transfering files and so on.”

    I loaded PC Studio 3 on my PC and it does not work with the Impression. How do you make this software work with impression? If it does not, then fix the information on your link. I also have the “New PC Studio” software, which is the worst designed useless POS I have ever seen. It should be called “Old POS PC Studio”


  12. Brian
    May 14th, 2009 | 8:59 pm

    i agree with Bruce, correct your information soon

  13. Dave
    May 22nd, 2009 | 1:11 pm

    I have had success using the version of NPS for the eternity on one of my PC’s with the Impression, but not the PC I want to use with the impression. Try the version for the eternity and let us know if that works for synching contacts and calendar functions as well.

  14. AT&T Cell Phones
    May 23rd, 2009 | 12:08 am
  15. Vijay
    May 25th, 2009 | 8:18 am

    I got a new samsung impression in early May to replace a HTC tilt. I was not using all the features on the tilt and the interface was not user friendly. The impression is very practical and easy to use. It is good for messaging and is a good phone overall. I heard a lot of problems with outlook sync and gmail access. The outlook sync is easy to fix. I downloaded the eternity pc studio software instead of the impression software and outlook sync is easy. This eternity version works on windows xp but wont work on my vista at home. Luckily i have xp at work and was able to sync about 400 numbers quickly. Hope samsung restores the outlook sync feature that they failed to add in the impression version of pc studio and also fixes the vista bugs. I have not found a way to activate g mail but i am prepared to wait. If that does not happen, i may have to forward to hotmail and work through that.

  16. Seher Sen
    May 26th, 2009 | 5:57 am

    Exactly what did the designers of this phone thought we ought to do with our old contacts if we can’t sync with a database? Are we suppose to sit there and enter hundreds of contacts on that tiny screen one by one? Are they crazy? I am returning this phone.

  17. AT&T Cell Phones
    June 4th, 2009 | 9:00 am

    I believe the official will offer a bug for us as soon as possible

  18. brandi
    June 14th, 2009 | 12:49 pm

    All I want to do is be able to take my video and pictures from my impression and put on my computer and I can’t figure it out. I’ve downloaded the cd that come with it but its says there is no nsi available. Anyone know how to do this.

  19. AT&T Cell Phones
    June 14th, 2009 | 8:07 pm
  20. S. Harris
    June 22nd, 2009 | 5:19 pm

    This phone has been the biggest disappointment I have had with Samsung and it coincided with my first Samsung Monitor problem. My monitor caught on fire. They made me send it back and they sent me a refurbished one. It is awful. I have had a CRT Samsung for almost 15 years that is awesome. However, after the support I have received over the past 2 months with both cell phone and monitor. I am dumping AT&T and Samsung. I build computers for a living. I have always recommended Samsung. Not any more.

  21. Richard
    July 12th, 2009 | 9:11 pm

    I just got an impression and I am texting with the virtual keyboard when I hold the phone sideways. When I type the letter I and the space bar the phone freezes and then reboots in one minute. I then went to an AT&T store and tried both of their phones and it did the same thing. Is anyone else having this problme and does anyone know if Samsung is going to fix this

  22. AT&T Cell Phones
    July 12th, 2009 | 9:39 pm

    I hope the official will fix this problem as soon as possible

  23. Josi
    August 12th, 2009 | 4:05 pm

    You can sync your contacts on the samsung impression but don’t use the newer version of PC studio that came with the phone. I think there doing that so it doesn’t work and people run out and get a PDA and have to pay the $30 extra for internet. It took me awhile to figure this out but download the older version of PC Studio for the samsung eternity and it will work beautifully. I just imported 150 or more contacts from outlook to my samsung impression so don’t give up and take it back and pay for a PDA and pay the $30 extra a month, that’s what they want you to do. Or pay $80 a month for the IPHONE. It works fine on this. The Samsung Impression is a good phone and you don’t have to pay that extra money.

  24. Thoward
    August 19th, 2009 | 10:07 pm

    Thanks Josi for the tip. Will it sync the calendar too?

  25. AT&T Cell Phones
    August 21st, 2009 | 7:51 am

    Of course, it can.

  26. August 27th, 2009 | 3:18 am

    [...] Connect your samsung impression with PC via a usb cable and PC studio[Download] 2)聽 Click “Connect to…” on the Start Menu. AT&T Samsung Impression info [...]

  27. Daniel
    August 27th, 2009 | 10:39 pm

    The samsung impression can only hold 30 messages on its sim card and every once in a while it will fill up and you can’t receive any more text messages. Is there a way to set up the phone to never save messages to sim card or clear the sim card without deleting every other message you have I can’t find it. and are completely useless.

  28. AT&T Cell Phones
    August 27th, 2009 | 11:49 pm

    I also want to know how do to save messges drivedtly in Memmory card not in the Sim card. But I have found the method so far.

  29. Kim
    August 28th, 2009 | 3:14 pm

    I have a question about the impression accessing microsoft outlook web access from the browser. has anyone been able to get it to work? how about using outlook mobile access? will loading any of the eternity software help with this? have gone back and forth on phones and had the HTC fuze and then went back to the impression. i got the same results using owa from the fuze as i do with the impression. any suggestions?

  30. AT&T Cell Phones
    August 28th, 2009 | 7:55 pm

    I have the same problem, so if you have gotten the answer, tell me! here thanks

  31. help with pic download
    August 30th, 2009 | 3:42 pm

    Can anyone help me get pix off the impression? I have read all the directions for downloading but it keeps saying that my connection is being used by another program and to shut that down first? I don’t have anything else open, It will not sync for me to get pix from this stinkin phone. Thanks in advance.

  32. AT&T Cell Phones
    August 31st, 2009 | 1:17 am

    Hello, guy. Heere is just the instruction to teach you how to load pictures or video between Pc and samsung impression:

  33. ray
    September 2nd, 2009 | 8:42 am

    what if we have a apple how do we sync??
    do we need special cords and software to transfer???
    can each contact have a differant ringtone???

  34. AT&T Cell Phones
    September 2nd, 2009 | 9:22 am

    Dear Ray, firstly i want to tell youe it seems that PC Studio is not compatible with mac. Secondly, you can set a ringtones for each contract

  35. ray
    September 3rd, 2009 | 1:59 pm

    oh thats a bummer..but thank you

  36. steven
    September 28th, 2009 | 4:41 pm

    when i try to connect samsung impression to my PC Studio it says that this device cannot opened because another program is currently using it. Close the program to connect the device. Move to search the new device…. but i don’t have any programs up or using my device, what am i suppose to do?

  37. Deepa
    September 29th, 2009 | 12:17 pm

    I downloaded new pc tool. I connected my phone by usb cable When I search for device, my phone (Impression) is not displayed. Do I need to download device driver? I tried at least 10 times installing driver from the CD which came with the phone but it did not work. Pl help

  38. justin
    September 29th, 2009 | 12:51 pm

    im trying to put music on my impression from my computer but everytime i send to device it says no path way found? the phone is there and is charging but it wont send music. wat can i do?

  39. destiny
    October 11th, 2009 | 4:21 pm

    my impression says phone freeze. anyone know how to unfreeze it?

  40. AT&T Cell Phones
    October 11th, 2009 | 8:32 pm

    Often clearing it

  41. bdsr13
    October 13th, 2009 | 7:38 am

    Are there dirvers available for macintosh users who bought the samsung impression? The disk is only compatible with PC

  42. AT&T Cell Phones
    October 13th, 2009 | 9:29 am

    It seems that current there are is version compatible with a Mac

  43. michelle
    October 14th, 2009 | 9:47 pm

    when i plug in my impression to my pc it doesn’t open pc studio and when i search for the device it doesn’t find it i restarted my phone and my computer and nothing works

  44. AT&T Cell Phones
    October 15th, 2009 | 2:54 am

    ifrstly, you have to download the PC studio to your pc, then install it

  45. Cynthia
    October 16th, 2009 | 11:18 am

    When I sync the calendar from outlook to the impression, the impression changes the times of the meetings by moving them up an hour. It appears to be happening on events scheduled for after daylight savings in November. Is there a way to fix this? Possible turn off daylight savings feature on the phone? Any ideas?

  46. dane
    October 17th, 2009 | 12:00 am

    where do i download the pc studio

  47. AT&T Cell Phones
    October 17th, 2009 | 12:09 am

    Just here: Samsung_NPS_For_SGH_A877_Impression_BuildIC8.exe

  48. Ram
    November 1st, 2009 | 11:23 pm

    Its pc studio manager software is not working. I tried it by at&t download it take many hours I’m not succses

  49. Max
    November 4th, 2009 | 9:32 am

    RE: Calendar/contacts sync, if you want a more fully-featured PC Studio that works with the Impression, download the version for the Solstice:

    I found that this works better than trying to integrate using the Samsung Eternity software.
    RE: Daylight savings, do the following – somebody posted this on an Eternity forum and it worked:

    1. Go to Settings.
    2. Select Time & Date.
    3. Select Manual Only.
    4. SAVE
    5. Go to Settings > Time & Date.
    6. Click on Time Zone
    7. Click the “sun” icon so it turns yellow.
    8. SAVE
    9. Answer ‘No’ to prompt to update Time & Date
    10. Go to Settings > Time & Date.
    11. Double-check time and adjust if necessary

  50. Bperiod
    November 10th, 2009 | 11:10 am

    PC Studio can’t find my device? When I connect my keeps telling me it can’t find the driver. I’ve uninstalled & reinstalled PC Studio twice. I point the device install to PC Studio folder, USB 1, etc..and it still doesn’t find it. What am I doing wrong?

  51. Mornah Dee
    November 14th, 2009 | 12:53 pm

    This phone cannot transfer contacts from my old phone. It’s useless! I am sending it backimmediately.

  52. Noor
    November 21st, 2009 | 5:48 pm

    i’m having problems with Impression as it’s saving sms messages on the sim card instead of the phone. i would need to go to each message and save to phone from the more option everytime! is there a way to have sms messages save diretly on the phone?? i looked into the setting and didn’t find any. please help!! it’s driving me crazy as it keeps asking me to clear msg history coz it has to space left!!

  53. michael
    December 4th, 2009 | 3:47 am

    i cannot download the pc studio it hangs after saying configuring i have two pc’s an both have the same problem.. Therefore cannot upload any files or transfer whats the point in having the phone??

  54. Steve
    December 5th, 2009 | 10:23 am

    I don’t have a problem with the impression phone yet ( I have only had it for about 3 weeks) but I am totally underwhelmed with the pc studio software. The pc studio software is the most unprofessional, user abusive installation that I have encountered in a long time. I cannot even get it to load to my windows 7 64 bit machine (the drivers will not install under any circumstances). For a company that seems to want to be a player in the technical world, Samsung really sucks with this software.

  55. Aaron
    December 8th, 2009 | 5:10 pm

    I’ve had the same problem as steve. The EXACT same problem actually. I’m starting to doubt if this even works on Windows 7 at all…

  56. Impression
    December 13th, 2009 | 5:42 pm

    I been having my impression eversince august and my pc studio just doesnt want to work anymore.
    i even re download the proram and somtimes wait a couple of months then try it again but then when i go to look for a nother device on the pc studion i click my phone there as it is shown then it just shows a box that says loading.Then it does that for about 2-3 minutes then says it was disconected restrat the program and i do but then it still doesnt work what should i do.

  57. Impression
    December 13th, 2009 | 5:47 pm

    Ohh And I Have The Same Computer As I HAve Downloaded It On The Other One But It Doesnt Want To Work Anymore

  58. Impressiom
    December 16th, 2009 | 4:36 pm

    i liked the style of the phone so I purchased it on 2 Dec. 2009and i am very disappoint in this phone… the disappointment comes in because it will not allow me to download anything and it ver seldom allows me to connect to Media Net, Media Mall and AT&T Music… i have spoken with technicians and have been told there is not 3G network in my area, but i know of several people in my area who has said device and has no problems… i have been told several time that a tower us down on different days… i have been told that i needed a new SIM card, bought one and the darn thing is still doing the exact same thing as before… i get error messages when trying to connect to the Internet and error messages when trying to download and/or connect to e-mail and IM…the inventor, engineers and AT&T should carefully consider giving everyone an exchange because this is not satisfactory

  59. Julie
    December 17th, 2009 | 1:15 pm

    This is a dumb question, but… I can’t figure out where the connect the data cable that came with my Impression. It’s smaller than the input on the top of the phone. Could it possibly have been packaged wrong? Anyone else have this problem?

  60. AT&T Cell Phones
    December 18th, 2009 | 1:40 am

    The package doesn’t include a usb cable, you have to buy one for your samsung impression

  61. Sara
    December 20th, 2009 | 11:50 pm

    Do we know if there is going to be an update to the software so that it will work with Windows 7 64 bit? I would really like to be able to move pictures and music back and forth but the software gives me error messages about the drivers not installing properly.

  62. trudi
    December 21st, 2009 | 1:37 pm

    How do I unfreeze my Samsung Impression?

  63. Julian
    December 21st, 2009 | 4:12 pm

    I am unable to click on the link to download the file for mac

  64. AT&T Cell Phones
    December 21st, 2009 | 9:41 pm

    Julian, I can download it now. Try it again

  65. Windows 7 64 Bit
    December 23rd, 2009 | 2:26 pm

    For people having problems installing the drivers on a Windows 7 64 Bit version, you must install the program as an administrator for it to install properly. Just right click on the file you are installing and choose run as administrator from the drop down menu. The drivers will install just fine.

  66. anon
    December 25th, 2009 | 6:54 am

    ‘the device cannot be opened because another programme is currently using it’
    i cant find anything thats using it >_< ah!

  67. Tyler
    December 25th, 2009 | 11:19 am

    Will somebody give me a decent link. I went to the the given website and looked at it about 10 times. All I see are download links for the user manuals for the Samsug Impression.I need the PC Studio Manager. Maybe I’m just missing an obvious link on that page. I don’t know. But please, I can’t find. Give me a direct link to the download if at all possible. If not, tell me where it is.

  68. AT&T Cell Phones
    December 26th, 2009 | 12:51 am

    Hi, Tyler锛孖 have just download the PC studio for samsung impression via the link releated in this post. Look the picture instruction in the post!

  69. Mel
    December 27th, 2009 | 8:55 pm

    For some reason, I keep getting a text message alert on my Samsung Impression for a message that I deleted. It keeps alerting me about 2-3 times a day and the message was deleted right after I read it. Help!

  70. AT&T Cell Phones
    December 27th, 2009 | 10:20 pm

    Try to clear most of the useless messages

  71. Heather
    January 3rd, 2010 | 12:20 am

    I just got a replacement phone and am trying to move my pictures from the phone to my memory card or sim card but I just can’t figure out how. Help please?

  72. AT&T Cell Phones
    January 4th, 2010 | 3:00 am

    copy the pictures to your PC, then trasfer them from your PC to your samsung impression phone

  73. Mona
    January 6th, 2010 | 3:08 am

    I get this message when I’m downloading the software for PC Studio Manager:
    fsDeviceLib64_fsbUsb_LoadDeviceError!Error Code:50
    Then I get usb driver intall error

    I’ve uninstalled and restalled drivers, and no success on using the software. I just want to upload my video. Please help

  74. AT&T Cell Phones
    January 6th, 2010 | 3:44 am

    # Open the Samsung PC Studio.
    # From the File drop-down, select Connection.
    # Verify that the device is connected to the computer via a Samsung USB cable and that USB is selected, then click Connect.
    # Click on the Multimedia Manager icon.
    # In the upper-left-hand corner, select File – Get Files – From PC.
    # Select the desired files to import into Samsung PC Studio and click Get File.
    # The selected music files will load into Samsung PC Studio.
    # To transfer the files onto the device, click File – To Phone…
    # Select the Music folder under Audio and click OK.
    # Windows 2000 or later
    # Not compatible with Mac OS X
    # A microSD card (sold separately)
    # USB data cable
    # Ensure that music is in a compatible format.
    # Download and install the latest version of the Samsung PC Studio.

  75. tawni
    January 24th, 2010 | 4:19 pm

    I love my impressions phone and just got one last week. I just figured out that outlook doesn’t sync with it. Are there any other phone options besides going back to a blackberry? I like the screen and apps on the impression and touch screen but I have to have outlook for work. Thanks!

  76. Joyce
    February 4th, 2010 | 9:30 pm

    I am so upset I can’t even see straight! Bought new impression yesterday. downloaded pc studio manager my pc so I could download my music. Studio said it installed correctly and transferred all itunes to studio. went to transfer to impression and nothing. Checked the usb and it is not recognized. The samsung shows up under portable devices and nothing else. Have reinstalled this crap software several times…. same result. Samsung say Windows 2000 or later; does this not work on windows 7. What really made me made is I could not uninstall the Studio! I think I will take the phone back.

  77. danielle
    February 7th, 2010 | 7:36 pm

    heyy i have the samsung impression its workin GREAT!but….On problem how do I upload photos?Thats al I need help with thankyew!

  78. Porsha
    February 10th, 2010 | 1:10 am

    the calibration on my touch screen is off… way off! It wont allow me to touch the menu, contact or dial buttons on the main screen. So my question is how can I access the applications, so I can re calibrate the phone through the settings? Please help.

  79. beckie
    February 11th, 2010 | 3:56 pm

    we just got a new computer with windows 7. from what i read the samsung impression isnt compatible with it. is there some other way to download and transfer to the phone?

  80. help meee
    February 11th, 2010 | 4:48 pm

    uhm, yeah i have the impression now and i used to have a palm centro, and i have to clue how to find pictures from this phone on my computer….i plugged it into my computer, and clicked “PC” or whatever it said on my phone’s screen, but i dont know where to find the pictures! and im a tad frustrated, so help would be much appreciated! thanks!!

  81. help meee
    February 11th, 2010 | 4:52 pm

    wait, i just saw that this isnt capable with mac computers… that true? if so, i might just take this phone back because i upload photos very frequently…

  82. inkadu
    February 13th, 2010 | 10:41 am

    Ditto everyone trying to get the above program to recognize the USB-attached Impression. Can not do it. Installed, rebooted, uninstalled, rebooted, installed, rebooted, and still absolutely nothing.

    AT&T Cell Phones of 1/6 – Blow your instructions out your nose. If I tell you the phone isn’t recognize, don’t tell me to go to “connect,” and proceed as if everything works. It doesn’t work. The ridiculous thing is that Windows XP RECOGNIZES THE PHONE as SAMSUNG CDMA. But useless PC Studio can’t keep up with it.

    This is the dumbest smart phone ever.

  83. luck3
    February 14th, 2010 | 1:27 pm

    After I plug my samsung impression into my laptop(hp pavilion entertainment pc) I tap pc studio on my phone and my computer downloaded a document to get to my phone information but I dont know how to get to that document. Is there a way I can get to it so I can download ringtones and backgrounds to my phone?

  84. patricia
    February 14th, 2010 | 10:12 pm

    I have some questions.
    1 i need to know how to upload photos from my phone to my computer using the USB port (my computer is a mac)
    2 I need to know how to put some music from my computer to my phone.
    And 3 Can you put a signiture on the phone????

  85. Jamie C
    February 21st, 2010 | 6:52 am

    My Impression (all of the sudden after using all morning) yesterday erased all my email and facebook information – ie I had to set up the email stuff again through mobile email, and every time I go to facebook mobile I have to sign in when before it kept me signed in. what is the deal and what is the fix? Also, will this phone ever suppose gmail on mobile email. I luckily have a comcast email address I just forwarded my gmail to but seriously… it supports comcast and not gmail???

  86. nicholas
    February 22nd, 2010 | 12:58 pm

    Question: can you connect the impression to a laptop and use as an internet connection?

  87. Keith
    February 22nd, 2010 | 8:49 pm

    I will never buy a samsung product again due to the lack of support I received this evening. I spent two hours downloading PC studio and attempting to transfer the photos from my impression. This is ridiculous. I called samsung to assist me and was told to plug my usb in my computer and that is Level one support could help me with. Really, as if I hadn’t tried that. Come on. Then they proceededto tell me that I would need to try tomorrow to speak to level two. So if you have already tried plugging in the usb, dont bother calling as that is the only suggestion they can provide. Never again and I currently have multiple samsung products. Thanks for the customer appreciation.

  88. Twist
    February 25th, 2010 | 11:41 pm

    Yeah, i have read every post in this thread and have experienced most of the problems listed. I too have windows 7 and after spending all my spare time for the last three days downloading, installing, uninstalling, restarting, testing operation, finding out that the drivers won’t install, repeating, using program as administrator, and trading out usb cables. I have tried every trick in this thread to no avail. It just doesnt work. The mass storage option on the phone when I plug in the usb cord works like a champ. the media player works. The pc studio is the biggest piece of crap i have ever seen. To say I am extremely dissatisfied is an understatement. It does not make sense to me that I have a new phone (recieved in November of last year) a new laptop with the latest software (purchased two weeks ago) less than 4 months apart and the software is incompatible. Then I read a post from AT&T (Post 9 above) that “It seems there are no plans for samsung impression recently. And the impression doesn鈥檛 support outlook synch.” WTF, seriously. I will NEVER buy a samsung product again if this isn’t resolved in a timely manner, as in the next week.

  89. Twist
    February 25th, 2010 | 11:44 pm

    Oh and AT&T pay attention too. That $99 Motorola Droid from verizon is looking better more and more every day.

  90. February 28th, 2010 | 11:28 am

    whenever I click on “messaging” it says “initializing” I am getting really frustrated.. I’ve restarted it, took the battery, and sim out..nothing is working. help quick before I go and complain BIG TIME to at&t..I am willing to sue..with all of the problems I’ve been having!

  91. I agree, the worst phone ever
    February 28th, 2010 | 9:54 pm

    I have an impression, work phone I have ever had, I thought it said in the specifications on the site that it could sync with outlook. I think att needs to work that out. I am about to cancel my service and go to another carrier( verizon) to be exact!!! lower prices and better phone choices

  92. Miami
    March 3rd, 2010 | 9:54 pm

    Please Help Me my pc studio no longer works it only worked once and that was it…i tried many times to uninstall it then install again it doesnt work at all…then when i download it again i click on my phone under devices but then it just keeps on saying “loading” for like 2-3 min, then tells me to restart which i do but it keeps on doing the same thing.Please Reply to my email….i have notice lots of people have the same problem as me but there are no responses to it.Please ASAP.
    Thank You Soo Mucho.

  93. Zach
    March 4th, 2010 | 5:23 pm

    I am having issues with installing the PC studios. When i try to open the program it automatically ends saying that “This program will exit due to the NPSMain error. \Can you help me with this. i tried uninstalling it and redoing everything and it didn’t work. please help.

  94. Nadia
    March 6th, 2010 | 4:07 am

    Hi, I just got a Samsung Impression and I have a Mac. I am seeing at the top of this page that PC Studio 3 has supposedly been updated to be compatible with Mac, but I do not see a link or explanation or anything at all to confirm this anywhere. Please help! I would really appreciate it, thanks.

  95. Ken
    March 7th, 2010 | 8:01 pm

    Windows 7 users: If you think this is the worst phone you have ever had, return it, sell it, throw it away, do whatever you want, just get rid of the phone and shut up about it. No one cares what you have to say, and bitching is only going to make people care even less.

    If you can see this is clearly an amazing phone with a minor software issue, read on.

    Google and download the following program: 20070813082717640_Samsung_USB_Driver_Installer.exe

    Go into properties, run in compatibility mode for Windows Vista SP2, and check the box to run as an admin. Do the same for the PC Studio installer. Run the driver installer, then the PC Studio installer. Do those few steps, and you’re done. Windows 7 compatibility, now dry those eyes.

  96. Twist
    March 16th, 2010 | 3:01 pm

    Well thanks Ken (post 95). You did what the whole tech support team from samsung couldn’t do!

  97. Denise
    March 18th, 2010 | 9:18 pm

    Re: post 95…good advice Ken. Any clue how to get PC Studio running off an XP run laptop? I’ve tried Googling options, downloading alternative drivers, can’t get anything to work. When I go to PC Studios’ properties, it only had compatibility mode for 95, 98, NT and 2000.

  98. Russell
    March 26th, 2010 | 5:52 am

    I have been trying to get PC Studio to work. I’ve tried everything. It won’t recognize my driver. I”ve been on the phone with Samsung and they gave me the run around. I couldn’t download anything after they were done with me. I repaired that part. Now I get the error code 50. I see the driver but the software won’t sync. I have Windows Vista 32 bit. I’ve tried the Solstice version for my Impression and the original version. About to give the phone back. I’ve very disappointed with the ‘support’. They said I had a bug in my computer. Let’s see, my 4 month old computer? Whereas I repaired what they couldn’t. This was 2nd level. Is there a patch? Otherwise,,bye by Samsung and all it’s products. I never want to go through this again!!

  99. rre
    April 2nd, 2010 | 12:35 pm

    I got a Samsung Impression SGH-A877 phone from AT&T and struggle for a few hours to synchronize the contacts, to do list, notes, and calendar with Mircrosoft Outlook. Long story short, yes, I was able to synchronize with Microsoft Outlook, and set it up to continue synchronizing so I can add information on either Outlook or the phone and then synchronize again. It seems to work perfectly well.

    Here’s what I learned:

    a) Most importantly, you need the correct version of Samsung New PC Studio. I tried a few versions and they only have Media synchronization capabilities (photos, video, music), but no data. The version I used is Version 1.4.0 Build IL2. This version has “Communicator”, “Organizer”, and “Media Manager” application icons at the bottom. Most other versions have the “Media Manager” option only. FYI, Communicator allows you to sync contacts, and Organizer allows you to sync calendar, to do lists, and notes.

    b) Once you have the right version of the software, setting up contacts synchronization is easy. Launch “Communicator” and on the upper left hand corner, click on Menu. Then select “Sync with Outlook”. Then sync. If your phone is connected, it will sync everything.

    c) To set up calendar, launch “Organizer”. This will open a calendar, to do, and notes window. You have to setup synchronization with Outlook in all of them. Go to calendar, hit Menu, and select “Sync Settings -> Target Settings”. Select your phone from the list, and then make sure you select the checkbox “Sync between Outlook and Schedule” on that same pop-up window. That’s it ! Repeat this operation to the to do list and notes if you want to keep them synchronized.

    d) I used Bluetooth to connect the phone. You can also use USB. Bluetooth is more convenient because no cables are needed.

    e) I am not providing instructions on how to connect the phone. You can follow the application instructions on how to do this. I also found that some versions of the Samsung PC application did not recognize my phone, or simply did not connect. Again, having the right version is critical to make all this work.

    Now I am happy and my wife too.

  100. Jake
    April 20th, 2010 | 5:35 pm

    for some reason it won’t let me download PC studio from that icon pointed to in the picture. It just doesn’t do anything when I click it. Very frustrating.

  101. Taylor
    April 24th, 2010 | 9:39 pm

    I got the samsung impression, but i bought it off a friend, and i don’t have a memory card for it. I have the usb to hook it to my pc. Can i still import pics from my phone to my pc, without a memory card?

  102. AT&T Cell Phones
    April 25th, 2010 | 1:14 am

    I think you can’t, as all the data uploaded is stored in the memory card

  103. caitlin
    April 27th, 2010 | 6:18 pm

    Im having a problem with the PC studio. It is fully downloaded on my computer and it says my samsung impression is connected but when I click on the phone to view the files it loads for about 10 minutes and then says sorry unplug device or restart program. What should i do??? Please help!

  104. rkeidar
    May 17th, 2010 | 5:13 pm

    Go directly to samsung web instead of att

  105. mymagicalpants
    May 18th, 2010 | 4:35 pm

    Out of the blue, I can no longer delete my browser history on my Impression. I click the button for it, and even get a message telling me I successfully deleted my history, but when I go back to those pages, all visited links are still highlighted. What gives and how can I fix this?

  106. AT&T Cell Phones
    May 18th, 2010 | 10:36 pm

    try to reset your samsung impression

  107. jamel grice
    May 23rd, 2010 | 8:54 pm

    this is so stupid it isnt even working for me and my phone

  108. AT&T Cell Phones
    May 23rd, 2010 | 10:40 pm

    yes, it is only work for samsung impression

  109. Michael
    May 26th, 2010 | 8:24 pm

    Do you ever test this website??? it states in about 5 places PC studio here- but it takes forever to find it- I found it – says click here to download- nothing happens – your site is NOT user freindly.

  110. AT&T Cell Phones
    May 26th, 2010 | 10:23 pm

    Strange! I just download for my samsung impression. Maybe there are some problem with your network, :)!

  111. BRITT
    May 31st, 2010 | 10:17 am

    I cant find where to download the software for an Samsung Impression

  112. AT&T Cell Phones
    June 1st, 2010 | 8:13 am

    Now the link works!

  113. June 7th, 2010 | 7:38 pm

    everytime i slide open the impression the screen turns blue. this is bull
    , how do i fix it

  114. Nick Sanchez
    June 8th, 2010 | 5:47 pm

    OK, i have the samsung impression, i plug it into the computer to upload a video, but i don’t know how. help please!

  115. Pat Escalada
    June 15th, 2010 | 3:56 pm

    Are you sure studio manager is also compatible with mac? When i tried downloading the software to the link, it sent me on a wild goose chase without downloading the software at all! Are there alternative ways to download this sofware for a Mac?

  116. Katie Pineiro
    June 15th, 2010 | 10:19 pm

    Okay, so I really want to put pictures from my impression onto the computer. But I can’t figure out how to. I plug in the USB cord to both the phone and computer, switch my phone to PC Studio, the software downloads onto my computer, and then thats it. Nothing else pops up on the computer or phone. Please tell me what I’m doing wrong, or what I can do right. Thank you!

  117. Katie Pineiro
    June 15th, 2010 | 11:17 pm

    So whenever I click on the link to that website to download it, I click what this website tells me to, but yet nothing happens. I need a link to a different website because that link website is just not working for me. Please Help!

  118. June 22nd, 2010 | 1:15 pm

    i dont have my memory card, and i urgently need to get a video from my phone downloaded onto my mac computer. What do i do?

  119. June 22nd, 2010 | 1:17 pm

    i dont have my memory card, and i urgently need to get a video from my samsung impression to my mac computer. Its too long to send. What do i do?

  120. rick
    June 24th, 2010 | 4:42 pm

    How can I set the calender to repeat an event on the same day of the week, every 4 weeks. Or, set an event to be repeated every certian number of days? I know this must be a very common task, but I am not finding the path to it.

  121. Alb
    July 2nd, 2010 | 12:15 am

    Ok, I was available for an upgrade, initially liked the Impression. So now that I have it I have found the phone is possessed. I have everything going to the memory card, and it tells me I have to delete items because there is no available space. The phone resets all the time, and it deleted all my photos, and the software is not compatible with my computer. And also, I was misinformed and told I could sinc it up with outlook. Would not recommend this phone.

  122. julie
    July 5th, 2010 | 10:01 pm

    hi i was tring to transfer photos from my samsung impression to my hp lap top and i cant figure it out can u help

  123. rachel
    July 19th, 2010 | 8:13 pm

    the dial, contacts, and menu buttons are not working. My phone needs to be calibrated, but I can’t get into the menu button. Any help would be appreciated. VERY FRUSTRATING!!!!!

  124. rachel
    July 19th, 2010 | 8:14 pm

    It looks like I have the same problem as post number 78.

  125. aaron chavez
    July 20th, 2010 | 9:26 pm

    when i open up new pc studio my device (samsung impression) cannot be found.

  126. m
    July 21st, 2010 | 5:39 pm

    I don’t know how to download photos from my phone to the computer. It says to use the cd or studio thing but it won’t work. This is SO annoying! I’ve been trying for an hour.

  127. rene
    July 22nd, 2010 | 9:33 pm

    My little brother tried to unlock my phone and now is freeze is there any way I can go back to put my password and unfreeze it???

  128. sarah
    August 14th, 2010 | 4:50 pm

    agreed. the samsung website is useless if trying to download. maybe their web guy forgot to connect the link. another way to get the download would be super helpful

  129. SonofSamsung
    August 17th, 2010 | 2:42 pm

    For those who are reading this because you bought a Samsung phone and can’t get ti to work as you had hoped:
    I am quite sorry but you bought a pile of dung. Samsung makes nice hardware but they can’t write software to save their @ss. Forget about syncing to Outlook unless you only want kiddie contacts.

    For those who are reading this because you are thinking of buying a Samsung phone or switching to AT&T:
    Run while you can.

  130. Sierra
    August 18th, 2010 | 7:09 pm

    Ok so theimpression can only hold 30 messages on its sim card and after I recve 30 messages it fills up and I can鈥檛 receive any more text messages. Is there a way to set up the phone to never save messages to sim card?! I am surpremley frustrated with it.

  131. Dustin
    August 21st, 2010 | 5:43 pm

    Do not buy the Impression. I’ve had two phones in the last 6 months, both replaced because the screen won’t respond to touch. Now my contacts are supposedly lost as well….I’m going to try and download some of the recommended software to sync it to my PC, we’ll see (fingers crossed). DO NOT BUY THIS POS!!

  132. UGH!
    August 27th, 2010 | 12:49 am

    Why won’t it send recorded audio ?

  133. Walter
    August 28th, 2010 | 8:19 pm

    Have tried over & over to down load software. To be able to get pictures off mobile phone to PC. The link given above is useless. I am useing windows Vista. From the link giving it looks like it is for Windows XP. Please provide the correct link to down load.
    I do not understand why there has to be so much trouble to get the correct software.

  134. Jennifer
    August 31st, 2010 | 2:44 pm

    I’m having the same problem…can some one help me ?

  135. liz
    September 7th, 2010 | 6:56 pm

    I thought ATT would be better than verizon but ITS BEYOND LAME!!! I don’t even get service at my office…and at random places it goes to emergency mode.I don’t live in a small town…I live in Phoenix and I sometimes I have a hard time getting’s annoying..not to mention my phone goes from Calender to the main screen and back and forth whenever it wants to, making it extemely hard to text or receive a call. It also drains out my battery.I have to charge it once I get home and I hardly use it…ATT sucks!! 3G my a**!!!! I don’t even download anything so that doesn’t mean anything to me.I even wanted to get internet but they don’t have the unlimited plan. Anyone who is thinking about getting ATT, DON’T!! you might as well get Cricket!!

  136. Trinity Calway
    September 11th, 2010 | 9:25 am

    For those struggling with operating systems other than Windows (I’m using Linux), connect the phone as Media Player and then browse to the mounted drive. It is mounting for me this way. I am able to copy my photos but I’m having permission issues with my videos. Will post again when I get that figured out.

  137. kunlee
    September 24th, 2010 | 5:47 pm

    i deleted my video and dont know how to get it back please respond with the answer

  138. christy
    September 28th, 2010 | 8:11 pm

    if you download the latest version of pc studio, you can sync contacts with outlook. still having problems syncing calendar, only managed to transfer 5 out of 100+ i have. was also able to transfer my memos.

    still working on transfering everything else to my new phone :-(

  139. christy
    September 28th, 2010 | 8:17 pm

    my calendar did sync after all. still no luck with my text drafts or locked texts. luckily they’re on the computer so if i ever need them i can look them up

  140. Hannah
    October 1st, 2010 | 9:26 pm

    I have been trying for days to download this software. When I bought the phone, it came with a CD-ROM, but that is defective. I try to click on the link in the CD and it tells me that I cannot access that information. All I want to do is download some music onto my phone & download my pictures onto my computer, but the CD-ROM is too stupid to be able to even perform such a simple task as that.

  141. Eddie
    October 13th, 2010 | 1:03 pm

    The Samsung Impression phone is a worthless piece of crap. The Samsung AND
    AT&T websites are worthless as well. I have NEVER been so frustrated with a single piece of technology OR with the lack of support behind it.

    You can bet your ass that I am quitting AT&T just as quickly as my contract is up and I will NEVER buy another Samsung phone . . . N E V E R !! GET it?

  142. Laura
    October 16th, 2010 | 5:16 pm

    The page isnt found. There is a problem. Someone please fix it!!! :(

  143. Kari
    October 18th, 2010 | 9:45 pm

    Does anyone know how to sync your contacts from your Samsung Impression to a wireless Bluetooth car kit? I can not figure out how to add my contacts to my car.

  144. October 24th, 2010 | 10:10 am

    this is a fuck phone
    never get it
    it will break easily
    i had to get 2 replacements and they both broke
    this phone fucks me off
    never get it while you like
    take my advice and never this the fucking phone for anyone even you

  145. Emily
    October 24th, 2010 | 2:53 pm

    I have pc studio for my impression, but i cant seem to get the apps i downloaded onto my computer to transfer to my phone… am i missing something? help!

  146. VAL
    October 24th, 2010 | 5:52 pm


  147. Yvette
    November 15th, 2010 | 8:44 am

    the dial, contacts, and menu buttons are not working. My phone needs to be calibrated, but I can鈥檛 get into the menu button. Any help would be appreciated. VERY FRUSTRATING!!!!!

  148. Leighton
    November 16th, 2010 | 5:32 pm

    My Impression won’t allow me to access my messages. i have only had this phone for around 4 MONTHS. NONE of my other Samsungs did this. I kow this was NOT my fault, as i have NOT tampered with the phone in any way, nor has it been introduced to water.
    Is there any way to fix this issue?

  149. rachel
    November 20th, 2010 | 10:33 am

    i spent all this time downloading these 305 applications of who knows what
    and it isnt even recognizing my phone is connected with a usb
    what the heck

  150. yousef
    December 11th, 2010 | 11:15 pm

    it wont let me intilise my phone it just says failed! why?! did i set something wrong it works with all my familys samsungs exept mine?

  151. yousef
    December 11th, 2010 | 11:16 pm

    Having a problem trying to get my data over to my phone it just says intilised failed why?

  152. The BEAST
    January 20th, 2011 | 8:40 am

    April 12th, 2009 | 5:57 pm
    I am having a huge problem with the impression. Everyrime I turn it on it just restarts out of no where every 2 minutes. What is going on??????

    You probably have some sort of water damage and need to take it in to a shop that repairs water damaged phones.

  153. Debbie
    February 4th, 2011 | 9:10 am

    HELP! I am trying to transfer pictures from my phone to my computer. PC Studio is asking for a password and I don’t know what that is and can’t get any help from my tutorial because Internet explorer is not working from my computer. I am having to use Safari as my internet browser. I know this cannot be this complicated. Please help.

  154. texascms
    February 4th, 2011 | 3:10 pm

    I have a Samsung Impression. I currently can not do anything on the touchscreen. The no event notation is on there, but I cannot access dialing out, contacts or menu. It will not move any icon on the phone. I can call the phone, I get a ring tone, but I can not answer it. I have taken the battery out and left it out for an hour, pull the SIM card and left it out and still no luck. Let me know what else I can do. cms

  155. kk
    February 13th, 2011 | 6:32 pm

    i turned on picture messages at the at&t store but my phone isnt getting picture messages
    what do i do

  156. Suzana
    February 27th, 2011 | 8:17 pm

    I HATE HATE HATE the Samsung Sunburst, the stupid AT&T rep talked me into this phone over the telephone from my Samsung smartphone.
    Does anybody know how I can get my pictures off this idiotic phone and onto my computer?
    Any help is hugely appreciated.

  157. ola
    March 19th, 2011 | 2:05 pm


  158. Miranda
    May 22nd, 2011 | 11:03 am

    So I have the Samsung Eternity II and I plug it into my computer and put the disk in to install, and it WONT WORK!! So… What do I do? Is there another way to put music on it?

  159. Phillip
    May 26th, 2011 | 10:51 pm

    Not sure why everyone here is having such a hard time with this phone. I just followed the link above which takes you to Samsung’s website. Clicked on “I Own This” which takes you to the downloads. Click on “Get downloads” and selected “Software” when that page comes up and then select the download icon to the right. Save it to my harddrive, 165MB takes a little bit to download. and then installed the software when it was done. It installed the New PC Studio. My phone came with the cable to connect the phone to the USB but before doing so, I had to go into MENU, SETTINGS, CONNECTIVITY,SELECT USB MODE, and select Samsung PC Studio and then hit save. After doing this you can then connect the cable to your phone and then computer. The phone connected to the computer without and difficulties and if you watch the tutorial that comes up when you start the studio for the first time, transferring files is easy.


  160. Norbert
    May 31st, 2011 | 2:16 pm

    I CAN USE SOME HELP …IF ANY ONE HAD THE SAME PROBLEM… bought phone a couple of month ago, and every thing worked great!! until sudently screen started to go black a couple of times for 6 or 7 sec.. thats not the main problem…IT JUST KEEPS GOING NUTS AND CALLING (automatically) THE LAST NUMBER DAILED..and It wont STOP.. it seems to be a software problem.. the only way I can control it is sliding the qwerty out ..this way it stops and settles down. I dont know why it started doing this, now each time I unlock the phone I have to slide the qwerty out for a normal use. Cant really take it back to the store and change it, Im in Argentina.. and the phone doesnt exist here … so no one wants to touch it!! Is there an app for troubleshooting.. or re-programing the phone.. Im sure its a software disconfiguration problem..thanks.

  161. Erin
    June 10th, 2011 | 12:06 am

    My propel pro was working just fine for a few months and all of a sudden i looked at it at all of a sudden it said calibration complete and the menu continued to scroll uncontrollably. what is going on?

  162. July 17th, 2011 | 5:07 am

    [...] and install the TKFileExplorer [download here] on your [...]

  163. marcio
    July 28th, 2011 | 7:26 am

    I wanna know if by chance is possible to change the american software into a brazilian one ??? thanks

  164. August 14th, 2012 | 6:28 pm

    I like Htc Phones. this 1 amazing.

  165. August 30th, 2012 | 2:48 am

    i need an unfreezing code for my samsung impression. this phone was given to me by my cousin when they visited here in the philippines. as i try to unlock the network, i enter lots of times that causes the phone to freeze. can i ask for the unfreezing code??or should i stil give you the IMEI number of it??

  166. August 30th, 2012 | 2:49 am

    by the way . i don’t have a penny to pay for the codes . that’s whay i’m trying to ask for your help.

  167. September 26th, 2014 | 12:41 am

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