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AT&T Samsung Eternity- Reset the Forgotten Password

Posted in: AT&T Samsung Eternity infoMay 14, 2009
AT&T Samsung Eternity- Reset the Forgotten Password

AT&T Samsung Eternity- Reset the Forgotten Password

What can I do? I have forgotten the password for AT&T  samsung eternity, but I don’t know how to reset it. Ok, if you have this problem, don’t worry! it’s easy. Following the basic steps below, then you’ll be out of problem soon. AT&T Samsung Eternity info

Reset Settings for samsung eternity phone
NOTE: A “reset” changes the phone’s settings back to default. This process does not erase contacts or downloaded content (ringtones, games, graphics, etc.)

1. From the standyby screen, tap Menu.
2. Scroll to and tap Settings.
3. Scroll to and select Reset Settings.
4.Scroll to and check the desired option(s), then tap Reset.
5.Enter the Samsung Eternity‘s password, then tap Confirm.
NOTE: The password is user-defined; there is no default. If a password has yet to be established, the samsung eternity phone will prompt for a new password to be entered and then confirmed. AT&T cannot retrieve this password if forgotten. AT&T cell phone Questions&Answers
6. Tap Yes to confirm.
7. A confirmation message wll display and the Samsung Eternity will then reboot.

Hope it’s useful for you

Read the full story from AT&T official

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  • do u realize it says type in the samsungs pw yet thats wat u need help on changing. u dont know the passwor so how can u type it in??

    Comment by toribethh — June 1, 2009

  • No help at all actually because i DONT KNOW THE PASSWORD!!!!!

    Comment by JoJo — June 15, 2009


    Comment by lacy — July 10, 2009

  • ok so if i dont remember the password at all i basically have to throw the phone away and buy another one? (sounds like some bull@#$% to me)

    Comment by tyler — July 20, 2009

  • did any of you guys figure out how to reset it?

    Comment by anonymus. — August 31, 2009

  • stupidity at it’s best.

    Comment by aadp — September 13, 2009

  • This will delete everything from phone, so back everything up to computer and sim card. Then follow these steps.

    A hard reset will clear everything out of the phone and reset your password. To perform a hard reset on a samsung take out the battery and removve the sim card and power on the phone. when it comes back on dial *2767*3855#. The phone will go thourgh a reset process and when it comes back on take the battery out again and put your sim card back in and power on. It should be completely cleared including the security password.

    Comment by Helping hand — April 10, 2010

  • needs to be removed immediately. Jackass.

    Comment by Haywood Jablomi — April 22, 2010

  • What if my phone locks and asks for the lock code which I couldn’t recall?

    Comment by BigPen — April 23, 2010

  • i have purchased a samsung eternity , and i forgotten the passcode for the phone, now when i power the phone it asks for the passcode and i have no idea what it. and i called at&t and even the phone company, they gave me passcodes but nun worked. so i was wondering if it was a HARD RESET that i could do myself by pressing any buttons? its a 4-8 digit passcode . can someone please help me?

    Comment by Pooky Curtis — May 18, 2010

  • Att samsung password please

    Comment by Habib186 — July 17, 2010

  • Thank You so much!!!!!!!!!!! that worked I have been trying to figure this out for along time I even called AT&T and they had no clue they actually tried to sell me a new phone!!!

    Comment by maree77 — July 28, 2010

  • Thank you, Helping Hand!
    Your secret code worked. The reset process only took a few seconds. After I replaced the SIM and powered the phone back on, I was able to reset the phone password.
    Still don’t know what a PIN or PIN2 code is. :-S

    Comment by JamesTKirk — August 5, 2010

  • i need to know how to reset my phone from the unlock code screen can someone share with me how

    Comment by laura — September 1, 2010

  • Thanks Helping Hand. This Only took a few seconds.

    Comment by I'M DA BOSS — September 17, 2010

  • I was looking for the solution to unlock the password for months. Finally I bought a software from and it worked. They are good.

    Comment by frank — October 20, 2010

  • Helping Hand – you are a live saver for my son. It worked just as you said!
    Thanks soooo much!!

    Comment by MKO — October 30, 2010

  • Thank you soooo much Helping Hand!! AT&T support and the store could not help me, but your code was a life saver!!

    Comment by cookie — December 30, 2010

  • Helping Hand…. I want to thank you personally for your instructions. You are more help than the OP. Thank you.

    Comment by Mike — February 10, 2011

  • I don’t understand the folks who said it worked for them because the phone lock screen:
    1) will only accept 8 characters MAX
    2) does not recognize or support the “#” character.

    So that puts doubt in my mind about all of the “Wow, it worked great for me” responses. Meanwhile, does anyone have a REAL SOLUTION as to how to unlock (or reset) a Samsung Eternity if you’ve forgotten the password?

    Comment by KC — March 10, 2011

  • i have eternity phone and unfortunately for me din’t work to reset the password i toke the battery out and the sim card like you sad and at the end nothing … please help me i can’t leassen to my voice messages please someone helppppppppppppppppppppp. thank you

    Comment by maria — May 2, 2011


    Comment by TahirM — May 18, 2011

  • god!! i have a samsung tracfone and i cant dial the code helping hand gave so…any suggestions??

    Comment by victoria — July 22, 2011

  • thank you very very much………

    Comment by anj — July 26, 2011

  • Thanks A Million “Helping Hand” Have Tried For Months To Figure This Out.

    Comment by TLR — August 19, 2011

  • well KC. you are suposed to CALL the number not enter it into the lock screen. GENIOUS.

    Comment by joel — August 29, 2011

  • have samsung eternity screen is in user lock mode cant get pass screen please help.

    Comment by kerry — August 30, 2011

  • i have tried to do a master rest by puttin in the code you have on your page and when i push confirm. it tells me unsupported. why is that

    Comment by aundre — January 8, 2012

  • My 4 yr old son has somehow put a password on my Samsung Samsung SGH-A897. Is there away I can reset it with a factory code? Please help.

    Comment by Stephen — April 7, 2012

  • Do you mean the screen lock serect, or the Pin code?

    Comment by AT&T Cell Phones — April 7, 2012

  • Try to format the Hardware of your phone, if this doesn’t work, I think you have to flash it.

    Comment by AT&T Cell Phones — April 7, 2012

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