by the users for the users

AT&T Lg Xenon Touch Screen Fixing

Posted in: AT&T Lg Xenon infoJune 23, 2009
AT&T Lg Xenon Touch Screen Fixing

AT&T Lg Xenon Touch Screen Fixing

It’s so amazing , recently there are some customers ask us whether the AT&T Lg Xenon‘s touch screen has been fixed, they say they have heard that the lg xenon’s touch screen is very hard for it to work . Now we want to infor you that its touch screen’s response is very quick, as for this there is no need to worry.  However,sadly, the xnxon’s touch screen suffers from a slight learning curve. Though this small flaw doesn’t impair its use, we hope AT&T will fix it as soon as possible. As after all we all want to be perfect.  AT&T Lg Xenon info

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  • Ive only had my LG Xenon for 2 months and the screen is completely unresponsive. It also flickers a lot. It began flickering about 2 weeks after i got it.I agree with the fact these phones should be placed on recall since many many people are having trouble with it. I just want to know how to fix it until I can get a new phone.

    Comment by Diamond — May 12, 2011

  • Okay, i’ve had my xenon for a while now. at first i was happy with it. but now im very upset with it. the touch screen has stopped working all together. i cannot access my menu, or view the 11 text messages waiting for me. the only way to get into my contacts is through the keyboard. and when it does work, it will press the wrong thing. for example, if i press the menu button, it goes to my phonebook. AT&T i would like a soultion other then visiting my local AT&T store

    Comment by Reece — May 12, 2011

  • ok well one day im watching tv and my lg xeneon touch screen stops workin and so i took the battery and all that stuff out and IT DIDNT WORK nd i cnt get a new one cuz they dont make it anymoree!! anyways gud i hated tht phone anyways i been gettin a lot of texts and i cnt view them without using touch is ther another way to see my messages like texts and btw i read some of the other and u can make calls and send a text but u cnt view a text u click the button tht has a fone in it looks lik a phone book and it will pop up use the arrows to scroll and hit the green button to call and for text hit the message button looks like an envelope and type ur message and click the green scroll down using arrows and then click green button to send but the worst part is tht u cant see them!!!!!!!!!!!!!!!!!! or view them i would like to know how to view them like my imbox and u can recieve calls btw just hit the green buttom wen sumeone calls u and this sucks cuz i gotta wait 3 months for a new fone -____- PLZ SUMEONE HELP MEE!!!!!!!!!!!!!!!!!!!

    Comment by brianna — May 12, 2011

  • My phone stopped working a while ago. I can’t access any of the stuff on the home screen. I can only use the keyboard. Everyone keeps telling me to recalibrate my screen, but I can’t access the menu from the home screen. Is there any way to recalibrate the phone without going through the menu?

    Comment by Melanie — May 12, 2011

  • It seems a troublesome problem, it is not worth reparing. maybe you can repalace it withe a new.

    Comment by AT&T Cell Phones — May 12, 2011

  • my xenon is dumb! i’ve gone through 5 of the same phones, having problems with all of them. i just dropped mine of the floor about 20 minutes ago and the screen stopped working. The keyboard light is on, and so is the phone, but i cant see anything on the screen, it’s just black. Does anyone know what to do???? I’m a teenager who looooves her phone and I’m dyingg:( i can’t get a new one cause my contract isn’t up. someone please hellppp:'(

    Comment by Abbie — May 15, 2011

  • ok, folks, quick solution to this problem: if your xenon screen is not responding (but still looks fine, etc), try the following tip (copied and pasted from above)

    What I did was peel the screen up a little bit, the entire side with the red and green buttons. You can do this with your fingernails. Well I pressed it back into place, and the touchscreen immediately started working again

    i pretty much got my fingernail into the corner, didn’t even lift, and felt the screen return.

    happy fixes!

    Comment by nate — May 22, 2011

  • my xenon is failing to download content from the internet and i also believe it has virus. what can i do?

    Comment by tummee — May 23, 2011

  • I have had my phone for just over 2 years. It has not been abused or dropped in water…verified when my last support call for this phone when the agent had me check all three locations of moisture sensors on my phone. It is out of warranty.

    I have had two major problems:

    the slide on the keyboard opening, but the auto rotate function does not initiate. Ultimately, it was an AT&T software update issue. It resolved permanently and suddenly one day about 2 weeks after I spoke to a sales rep in an auth dealer location. Problem has never returned.

    Ok. suddenly had touchscreen freeze, but ONLY for functions! It auto rotates, I have clear images, the keyboard acknowledges and can manipulate the screen. I can make calls using the QWERTY keyboard, I can type, but not send texts (they only save to drafts). I believe this is a software issue…again, the updates!

    The reason why is this…a phone call to my phone from another phone can resolve the issue for about 10-20 minutes, including finger slides to move from one pic to another. I navigate the menus, etc as normal, then, it suddenly freezes again. That is not a phone issue unless it is an intermittent hardware failure in a control circuit. (Can happen when a slightly incorrect voltage fails to gate or switch on a portion of a circuit…can happen as a circuit ages, and my phone has hit it’s lifespan of over 2 years)

    Many people on here are actually having real physical issues with the phone, and the suggestion of replacing the digitizing circuit is a good one, because this is the circuit group that interacts with the screen to produce the signals the phone must read to convert analog/pressure to digital. But I have had to have this phone updated at a dealer several times, since it seem to have problems with updating via reboot, as it normally should.

    This phone has had constant problems for my son, who had the exact same phone, went through 2 before giving up and changing to a Samsung. My daughter had a Samsung Impression, but dropped it, cracker the screen, so she upgraded to a Blackberry. I am just going to dump this phone, buy my own choice so I don’t have to deal with AT&T and sign a new contract for another two years with a shitty phone holding me hostage again. No more contracts, and no more LG products, including phones. I’m done here, because LG will not stand behind their manuf. warranty, even under the 1 year mark.

    Comment by Miss Mac — June 23, 2011

  • My Lg Xenon screen if freezing on me like crazy. I have trouble accessing my messages and I had to take out the battery 4 times already today! I have recalibrated the touch screen in the settings numerous times within the last couple of days. The problem seems to resolve sometimes but other times I have to turn it off again. Teh battery also drains very fast. I would not recommend this phone at all. I am even thinking about a phone with no touch screen! Sometimes I will press the envelope symbol to get my messages and it keeps pressing the symbol above it! I literally was ready to throw my phone against the wall this morning and I just may have if my son was not asleep in the room! LG needs to fix this issue immediately!

    Comment by Brightmoon008 — June 28, 2011

  • My Lg Screen isnt turning i didnt drop it or put it in the water it just randomly wont turn on helpp pleasse

    Comment by anna — July 4, 2011

  • It hears a serious problem, try to change one battery or Altogether change one new phone.

    Comment by AT&T Cell Phones — July 4, 2011

  • i just had this phone day bought it off a website now about 3 hours there is a little cirlce and wen i click anywhere on the screen it hits what do i do………

    Comment by cory — July 11, 2011

  • My spouse and i have been very joyous that Louis could complete his homework via the ideas he had from your own blog. It is now and again perplexing to just possibly be offering tips and tricks that many others may have been selling. So we grasp we have the blog owner to thank for this. All of the explanations you’ve made, the simple blog menu, the relationships your site assist to instill – it is most fantastic, and it’s really making our son and the family reason why this issue is exciting, and that is quite pressing. Many thanks for all the pieces!

    Comment by iphone 4 mid frame — July 13, 2011

  • I have the phone, not xenon, but alike.
    Touch screen, just unresponsive after a year of having it. i have 64 new messages at the moment, really eager to read them..
    this phone isnt worth fixing.

    Comment by shayne — July 15, 2011

  • I have had this phone just short of 2 years (1 yr 11months) when i started having issues with the touch screen… was able to re-calibrate it twice and was fine. Have learned all of the keyboard access shortcuts only after having problems. Well, except retrieving texts. UGH! No manual answer for that! For those that get on the internet alot….clear your cache… that helps when it freezes (under other options in tools)… then take out battery for 2 minutes and restart..or have ATT walk you through. I HAVE LOVED this phone til recently as there is no manual text retrieval… I use for business and it’s a bit embarassing…. but not as bad as the people that have iphones that don’t work here in Vegas! I called 2 weeks ago to complain, and they said that 3 towers were “deteriorated” and were fixing….
    hmm… to leave or not too? been with them for 13 years and never a problem…well, except that Cingular incident.

    Comment by suebee11971 — July 16, 2011

  • this phone is so stupid! okay, first of all i can’t download anything because it says the “memory’s full” even though i don’t have ANY pictures, videos, audio, games or anything! i had to delete them all because my “memory was full” another thing is that my screen flickers. every time i look at my phone i feel like i’m having a seizure! also, my screen stops working at least 2 times a day. it’s annoying (like everyone said) because i can’t get to the main menu and i can’t look at my texts or anything. i should be getting a new phone in the next week or so but this has seriously been the worst phone i’ve ever had.

    Comment by Alex — July 21, 2011

  • okay so i got my phone in december 2009.. and it was working great no problems until i droped it in a swap.. my falut.. but went to the store and they gave me a new one for free.. soo. i had that one for about a year now and i was very carefull with it and dident drop it (alot) and than one day as i was walking down my street and texting my best friend i went to go respond to her and when i slided open the keyboard the screen went black.. it was one and full funcktionable but it was black.. ended up useing my daddys upgrade to get a new fone..

    Comment by poodisawesome — August 21, 2011

  • Touchscreen frozen or unresponsive? Use edge of fingernail, razor or thin tip of knife to jusr barely raise the edge of your screen. . . Just enough that it will rest itself. The bottom right had corner above the red button worked for me but you nay have to do the whole bottom or the lower left. Lift slowly with barely any pressure until screen resets.

    Comment by Bodacious_Bubbles — October 8, 2011

  • My phone’s touch got messed up after only 8 months of use. When I touch one button, that particular button won’t open but the one beside it will light up and then open (i.e. if I want to open my texts, I have to touch the button BESIDE the text message button).

    It’s so dumb. I hate this company. I’m never buying a phone from here again.

    Comment by Anna — October 29, 2011

    Okay so my touch screen had moisture under it and was completely unresponsive. On a whim I decided to pry up the touch screen with my fingernail. Somehow that removed the moisture and now my phone works.

    Comment by Shawn — October 30, 2011

  • well my lg xenon was working fine no bugs or issues earlier my pantech pursuit had stopped working and i couldnt do anything to fix that so i charged up my lgx and i went to press send on the touch screen and it become unresponsive and i couldnt do anything about it i need help im seriouse i love my phones to death but i dont want to have to replace them and i dont have the money no i didnt get an insurance plan for either of my phones!

    Comment by maggie — December 28, 2011

  • I got this phone about a month ago. I had already had this phone once before and loved it,but i had it in my back pocket and sat on iT,That one worked fine for two months.The new one was fine untill it got a little wet from rain.It started making these beeping noises like it was trying to tell me something but i had no alarm set.My phone rang and i answerd it but the person on the other line could not hear me and i could not hear them.I looked through all the settings and reset EVERYTHING on my phone it erased my pics and still didnt i took the battery out and put it in rice.I dont know how to fix it and the at&t company wont fix it because i bought it online. looks like ill be using my old phone.They should just stop selling this phone.

    Comment by MAURA — January 27, 2012

  • I’ve had my LG Xenon for about at least 2 and a half years, and the calibration started to not work when I accidentally dropped and left my phone in the car on a cold day. It still worked, but progressively just got worse. Now it barely works. Wish AT&T would just release an LG Xenon 2 that doesn’t have that issue. The most similar AT&T phone I’ve found is the Samsung Flight 2, and that was a piece of junk compared to the Xenon, it seemed like it was made years before the Xenon.

    Comment by Joseph — February 20, 2012

  • I feel like I am the last person to own this LG XENON…since all I ever use it for is voice, I kept it as an ATT customer – but now I will be leaving ATT since I am not under contract. However, I had problems with the touch screen after about 1 year. Then I ordered a replacement part, took the phone 1/2 apart and then put it back together again but never replaced the part. It seemed to fix itself, I got my display back and the touch calibration started working again. The touch calibration had been all wonky and off…which made it unresponsive. It finally got realigned and worked again. The screen would also go blank frequently. Performance improved (I thought) after getting a new battery. Now after one year, it started going blank again…. I can still dial and receive calls, but there is no display even with the repair and a new battery. I replaced the display screen . After getting it all back together, the phone is still working, but the problem isn’t solved. I never liked the phone very much but paid out for it and tried to get my money’s worth. It’s too bad LG didn’t make this phone better quality – it has really turned me off to their company. I doubt I will buy anything LG ever – maybe I would accept a free LG phone but I would even t=have reservations about that.

    Comment by Karen — July 2, 2014

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