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AT&T Lg Xenon Free Software-LG Outlook Sync Download

Posted in: AT&T Cell phone Software,AT&T Lg Xenon infoJune 14, 2009
AT&T Lg Xenon Free Software-LG Outlook Sync Download

AT&T Lg Xenon Free Software-LG Outlook Sync Download

Lg official has offered one free software for AT&T Lg xenon called LG Outlook Sync,which is a tool to sync your MS Outlook data with your LG xeon phone. Also  this new LG Outlook Sync  is compatible wiht enV 3(VX9200) and enV Touch(VX11000) only, but now supports with old device.

Click here to download LG Outlook Sync software for Lg xenonAT&T Cell phone Software

Notes: 1) You can not install LG Outlook Sync when Microsoft Outlook is running.
2) If the previous version of LG Outlook Sync is installed already, installation process will automatically uninstall previous version.
Follow the steps below to installAT&T Lg Xenon info

  1. Install LG USB Modem driver before installing the LG Outlook Sync. Download LG USB Modem Driver
  2. Close the MS Outlook if it is already running
  3. Download and run the LG Outlook Sync.msi
  4. Press [Next] button to go to next step
  5. The install program will process remaining install process automatically

AT&T lg xeon red photos:


How to use the LG Outlook Sync:

  • You have Administrator privilege in your PC.
  • Microsoft Outlook is installed.
  • Your PC supports USB port and USB cable for LG device to connect your device to PC.
  • Your PC has LG USB Modem Driver installed so that PC recognizes your device.
  • Microsoft Outlook Express is not supported
  • Before you start the program, the user handset device must be connected via a USB cable.
Before using the LG Outlook Sync, please make sure that your system meets the following requirements:
1. Hardware

  • CPU: Pentium II or higher
  • Memory: 64MB or Higher
  • Video Display: Minimum 800×600 Resolution, 16 bit Color
  • Hard disk: Minimum 10MB of available space

2. Software

  • Operating System : Windows 2000 Service Pack 4, Windows XP, Windows Vista 32bit/64bit
  • Supported Microsoft Outlook: MS Outlook2002, MS Outlook2003, MS Outlook2007

Via: Lg official, enjoy!

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  • Has anyone done this? I vistied the LG website and it had nothing about the sync software support for the Xenon. I called LG and they said the sync does not support Xenon.

    Can anyone confirm that this works?

    Comment by Sam — June 15, 2009

  • So far, I can say that I CAN’T get this to work…. can’t get my PC to properly recognize the Xenon GR500 when it’s in the “Data Service” mode (which is required for sync’ing)….

    when I connect the Xenon to my PC using the USB data cable, the PC recognizes it as a GR500, then pops up the wizard for installing the drivers. At this point, nothing works. If I select “connect to the internet to find device drivers”, that fails. And if I select the “let me choose” option, I point it to the folder where I installed the LG USB Modem Driver, and that fails too…

    I took the first cable back to the Spring store, and they gave me a different cable to try, but, same problem.

    Any ideas or suggestions?


    Comment by Duane — June 18, 2009

  • Same experience as Duane. Time to go back to iPhone?

    Comment by mrb — June 19, 2009

  • erch, maybe this blogger makes a small mistake

    Comment by AT&T Cell Phones — June 20, 2009

  • as an update to my previous comments….

    I have tried this with 2 different Xenon phones (my wife and I each purchased one), plus I tried it with 3 different computers (2 XP Laptops, and 1 Vista Ultimate computer)… I experienced the same problem across the board.


    Comment by Duane — June 20, 2009

  • Same problem for my 3 LG Xenon phones with 3 computers….. It looks like that driver is not working..

    Comment by hcy — June 21, 2009

  • just talked with LG. They claimed that the Xenon does not support microsoft outlook sync. Too bad like the phone but it has to have this function for me.

    Comment by Jumpback98 — June 23, 2009

  • XENON SUCK!!! it will not support the Outlook Sync…..

    Comment by Loz — June 29, 2009

  • So this post is just a lie? I’m really sad now.

    Comment by karli — July 8, 2009

  • I guess it’s free because it doesn’t work. I plan to return this phone. I specifically asked for a phone that would allow me to sync my calendar and contacts from Outlook. AT&T personal said this phone would. They must have believed what their web page says.

    Comment by franks — July 22, 2009

  • Argh. Same experience as Duane and others here. Tried everything I can think of. I love this phone, but need Outlook integration. Does anyone know if LG is likely to support it in the near future? If not, any recommendations on a WM phone thas isn’t dog slow?

    Comment by Chris — August 8, 2009

  • i just figured out how to sync my xenon. I had to go into conections and change it from usb connection to mass storage and now my media player recognized my device and i can sync easily.

    Comment by AT&T Cell Phones — August 10, 2009

  • what does media player have to do with syncing outlook? and fyi, it still does not work. i know i am past the “free exchange” on this pos but maybe a class action suit will get their attention because i was also “assured” by the girl in the att store that this phone would support outlook contacts. i am mad as hell about this, LG support was worse than att support, at tleast the att lady had the courtesy to say “sorry”… i will never own another lg product and if att doesn’t get their stuff together i may reconsider them as well… and i thought only sprint was this stupid.

    Comment by mcmal1bu — August 15, 2009

  • So are we supposed to do in order to download media from our cell
    phones? Will I have to buy some other software in order to transfer my
    music & pictures from my phone? What a pain in the ass!

    Comment by Carlos Martinez — August 16, 2009

  • It seems that the software from LG is for the EnV (or however you spell it) but not the Xenon. The blog entry above is wrong. Wish I knew how to contact them to tell them.

    Anyway, to copy music or videos to the phone using a sync cable, set the phone’s USB connection to “Mass storage” and then connect up your phone and PC with the cable. The phone’s SD card will appear as a removable drive. Navigate down to the Music folder, and you can drag whole folders under your PC’s music storage folders and drop them onto the Music folder in the phone.

    After all the files are copied, close all PC windows that are viewing info on the phone, and then click on the “external device” icon in the system tray and choose “disconnect…” Now you can use the Music Player and listen to your tunes.

    At least that part works.

    If you have a blue tooth connection, you can copy all contacts or one contact from your phone to your computer via blue tooth. I think you can do this with calendar entries too, but they won’t be Outlook. The contacts are .vcf files.

    Comment by Karla — August 24, 2009


    Comment by Amber — August 28, 2009

  • I too have been struggling to get my Outlook contacts synched to the LG Xenon. I bought the phone with that in mind, never guessing that the function would not be supported.

    I managed to have limited success transferring contacts to the phone by first converting the Outlook contacts to a vcf file, and then transferring that file to the LG via a Bluetooth connection (mass storage mode). The software I used to convert the Outlook file is called Address Magic, found at, although I’m sure other software is out there. The only problem was that what the LG read was not exactly what was in my address book. Some land lines and cell phone numbers ended up mislabeled, and some email addresses just ended up with junk in their fields. But the names and phone numbers did transfer, and they were properly linked together with each other. At least this is a start — but not a great one.

    Comment by Scott — September 16, 2009

  • Hmn. I bought the phone mainly for outlook sync , otherwise i would have bought different company. Did any tried goodsync??
    Pls. let me know if i can sync using goodsync.


    Comment by sri — September 24, 2009

  • The representative at LG told me that an Outlook file could be directly sent to the Xenon GR500 phone via Bluetooth to load the phone contacts, but I haven’t been able to make the transfer work. Perhaps using software like Goodsync is an answer.

    LG also recommended trying Datapilot(.com). But when I phoned DataPilot about 8 weeks ago, their representative told me that the chances of them ever supporting the Xenon GR500 is “virtually zero”. Something about the phone’s interface is incompatible with their software.

    Another idea is to wait until someone figures out how to reload the phone’s operating system with the version offered by the Canadian carrier Rogers and then reset the configuration to operate on the AT&T network. The LG PCSuite II software appears to work with the Rogers phones. See

    I hope that LG and AT&T get working on this problem — but it appears that they have just abandoned the whole issue.

    Comment by Scott — September 26, 2009

  • LG Outlook Sync is a utility to synchronize your MS Outlook data with your LG devices. T

    Comment by gary — September 28, 2009

  • You can go to ATT Media Mall and look for ATT Mobile Backup
    it costs $1.99 per month plus usage charges.
    The LG software does not work with Xenon.
    But this one does.

    Comment by Bruce Hojati — September 30, 2009

  • I bought a bluetooth USB connectore for my computer a while back and decided to plug it in. During the setup I managed to connect to my LG cell phone and transfer outlook contacts (one at a time) to the phone.

    This may be an alternative to AT&T’s faulty software, but, sure wish it would download all my contacts at once instead of one at a time.

    Your mileage may vary.

    Comment by toejam — October 18, 2009

  • lg xeon dose not suckk you guys are just dumb and dont know how to do it right

    Comment by suny — November 1, 2009

  • i have been able to get all the functions to work bluetooth and usb. outlook sync does it in the back ground i guess i got everything transferred. load moden driver, lg pc suite, follow the att modem instructions and it all works.

    Comment by alittlebald — November 8, 2009

  • I use Google calendar. With my smartphone, I sync’ed the google calendar to my Outlook using Google’s sync software, and then I used ActiveSync to sync my Outlook to my phone. I refused to pay $30 per month to have internet access, but this worked for me.

    Now with my Xenon, I use the $10/month data plan. I have my google calendar set up to send me text messages as reminders for my calendar items. I also have a bookmark for the webpage for google calendar. It’s not so easy to add a calendar event as it was with my smart phone, but I keep up with everything just fine.

    As for contacts, I back up my contacts via bluetooth to my PC — I “copy all”. Fortunately, I haven’t had to restore them all yet, and I’m not sure that will work really well, but I’m going to run some tests to see how it works.

    Comment by AT&T Cell Phones — December 16, 2009

  • It would help if we knew what the environment was in which this software worked. I have tried 2 xp machines, 3 versions of outlook. In all cases, the driver never registers. The add-in is rejected by Outlook 2007.
    I suppose, as “suny” suggests, not knowing how to do it right is dumb, but not informing a customer how to do it right or not providing solid tools is stupid and brings shame on ATT, LG, and Korea. Hardly “doubly outstanding” as LG’s president would expect. My 4 year old Motorola Razr had infinitely better PC software, it worked right out of the box.

    Comment by Burned2days — December 30, 2009

  • Xenon will accept an address book transfer via blue tooth from a Blackberry. Link the two phones. Go to “set up blue tooth”, Select the LG, hit menu, select “Transfer address book”.
    Finally after 2 days something worked. Not ideal. Now my wife has to delete all the addresses from my phone that do not interest her, but better than typing in all the rest.
    Best solution would be if SYNCH ACTUALLY WORKED.

    Comment by Burned2days — December 30, 2009

  • Please put a disclaimer with this post. This is thoroughly misleading. The Xenon DOES NOT sync with Outlook. I bought my phone based on this post. PLS fix.

    Comment by Someone Who Knows — December 31, 2009

  • I bought the USB cable connector, and when I plug it in the computer through the USB port, there is a noise from my phone, and it says it is charging, but even though it is connected, nothing shows up on my computer that the phone is connected!! the smartship does not show, and when i go to “my computer” there is no removable devices shown.
    I set it on mass storage, and still there is no trace of my phone being connected to my computer.

    Do I need to download a software or something?

    Comment by Frustrated — January 4, 2010

  • If you go to advanced settings in your old phones library you can say copy all to sim card and it works for up to 250 contacts! My friend just showed it to me and saved me a trip to att!! Awesome! I took the card out of my sony ericsson z500a, popped it in my xenon and everything was there!! Hope that helps!

    Comment by Aussie — January 4, 2010

  • I have the LG Neon 365. I bought the USB cable and downloaded the drivers. I then installed LG Sync. I am able to look at storage on my phone, but not transfer my MS Outlook 2007 contacts and calendar. Is Windows 7 not supported? If it is, what have I done wrong?

    Comment by Stephen — January 25, 2010

  • I can’t get LG Outlook Synch to work with Outlook 2007 on Windows 7 – same issues as described above. Music synch and mass storage device work fine, but the “Data Service” connection is not associated with the driver. LG Driver shows as installed in programs & features.

    Agree – very disappointing AT&T\LG software experience. – KP^)

    Comment by KP Austin TX — February 2, 2010


    ———–Reply to Customer Inquiry————
    Thank you for inquiring of LG Electronics. We are delighted to hear from you as our Valued Customer.

    We do apologize for this inconvenience you are having with your phone and would be more than glad to help you with this. The current LG Outlook Sync supports enV 3(VX9200), enV Touch(VX11000) and VX8570 only. LG Outlook Sync does not support old LG devices. You are going to have to find a third party software to do the sync. LG does not recommend any third party software.

    If you have other questions or concerns, please do not hesitate to contact us again either via email, or by calling our customer service division at 1-800-793-8896 at your convenience.

    Jose O.
    E-mail Administrator
    LGEAI / Customer Interactive Center

    Comment by KP Austin TX — February 3, 2010

  • AT&T rep just told me to try Microsoft Activsync at:

    Comment by KP Austin TX — February 3, 2010

  • OK, down the next rabbit hole… Microsoft only supports mobile device center on Vista and Windows 7. So far, it’s not connecting either – what a nightmare.

    Comment by KP Austin TX — February 3, 2010

  • Never mind, nothing works – as there is NO driver availble for this phone. I’m going to contact AT&T again to discuss options.

    Comment by KP Austin TX — February 6, 2010

  • I went through all this back in December. Forget it. The phone won’t sync. If you’re trying to avoid paying for a smartphone plan, as I was, get a Sony Ericsson. Their free PC Suite syncs seamlessly with Outlook Contacts and Calendar. Unfortunately you’ll have to give up the cool touchscreen.

    Comment by JG Hollywood FL — February 16, 2010

  • u r all neards sync lame =p lol quit saying I CANT SYNC THIS OR THAT SO LAME

    Comment by juan — May 3, 2010

  • I can’t even get my computer to work with my phone to upload my pictures! Every post that I read on here said that they could do this just not sync to outlook. I have LITERALLY spent 3 DAYS trying to make this work with NO LUCK!! I have put in the driver disk, followed ALL the steps to download it. At the end it says that it has been successful. A screen opens up called LG PC Suite 2 launcher. At the top of that screen it says that the phone is connected. Now with my last phone i just couldn’t get the computer to find my phone and say they were connedcted. This time I get that part but there is a bunch of files below that that I should be able to click on but it wont let me. I have tried going into my computer and clicking on the removable file or at the bottom right of the screen (Which nothing shows up there) but when i click on it in my computer it says please insert a disk into drive G. I thought this was maybe the wrong one but when i unplug usb that goes away. WHAT THE HECK AM I DOING WRONG!!? The frustration level is UNBELIEVABLE especially since what i need is for a job and with the economy I am BROKE and need this job! PLEASE HELP ME!!! Thanks!!

    Comment by Sara — May 4, 2010

  • It does work! Ha ha! Yeah! YOu go into connexions.. I think it’s under internet… and then you switch it to mass storage or whatever.. I switched it to Device and it works perfectly now. You just have to know your stuff.. they need to send an instructions booklet with it.

    Comment by Brian — June 5, 2010

  • I couldn’t get it to work with my computer period!! I even talked to to LG. All they could figure out was the cable was bad. I tried 3 different cables. Very disappointed and as a few above to late to take the dam thing back. Now I have to save up to buy another phone sniff sniff

    Comment by Donna — July 14, 2010

  • LG products are CRAP and AT&T is a bunch of CRAP PEDDLARS! Same money-grubbing mentality as Harley-Davidson, use their good name to suck all the money they can out of you!! Same reason I will NEVER buy an IPOD, Sony Walkman connects to your computer INSTANTLY, WITHOUT any software and you Drag-and-Drop your music onto it. IPOD requires ITUNES and a bunch of crap that can only be bought from them! With today’s technology, we should simply be able to connect a cable to our computer and back up all of our Address Book info and tranfer it from phone to phone, WITHOUT buying any other software, subscriptions, etc. Screw this piece of crap phone and AT&T.

    Comment by Bubba — July 18, 2010

  • In follow up to Brian’s post from 2 months ago — if anybody is out there, DOES IT WORK (even if for only some users) — have some people got this to work for OUTLOOK CALENDAR / ADDRESS BOOK SYNC? I fully realize that “mass storage mode” works for syncing music and transferring music files, photos, and .vcf’s. I am not even going to bother with this OUTLOOK SYNC thing, but I’m tempted to try only because it seems like some users (i.e. Brian) got it to work. Brian, can you confirm that OUTLOOK SYNC works on your LG Xenon phone in “Device” mode? What other settings do you have, can you share with the rest of us? They need an instruction booklet, but haven’t provided a satisfactory one. Maybe you could provide one for the rest of us stupid souls who want to believe there is a way to get this to work.

    Comment by Jeremy — August 24, 2010

  • Inspired by all the people contributed here. I just want to share the ways to copy contacts from outlook to the phone.

    I poked around and found there are several ways to do it.

    1. SIM card way.

    This is quite easy if you have a second unlocked phone (or from ATT as well) that can connect to a computer and is capable of sync’ing contact with Outlook (I have a unlocked Samsung Gravity from T-Mobile). You download all your contacts on the other phone. Then insert your Xenon SIM card on to that phone and copy all contact to your SIM card, and insert the SIM card back to Xenon and copy all contacts from SIM to your phone. The problem with this one is that for each contact there are limited digits you can copy. If you have friends overseas and you have a long distance access number, plus pin, plus the destination number, it won’t copy all digits over.

    2. Bluetooth way, if you can’t do the first method .

    First you need to bulk-copy all your contacts out of Outlook. Outlook only allows to copy one vcard at a time. You need to search google and get a macro for bulk-copy. Create the macro in your outlook and copy all vcards out to a folder.

    Connect your computer bluetooth with your phone, then copy one at a time. This involve many steps. For each vcard it prompts three times for connection, add contact and so on. If you have 200 contacts that is too crazy.

    3. Mass storage

    You need to get a SD micro card and stick in the phone.

    Set phone to mass storage and connect to the phone to your computer. Copy all vcard from your computer to the phone under folder Others. Disconnect the phone and go to My Stuff->More->Other Files and click on each file and choose Save. The is probably is the easiest way.

    Thought share this with everyone.

    Good luck.

    Comment by Matt — October 10, 2010

  • LG never was a mobile phone maker and they have all hardware and software engineering problems. They are loosing the market progressively, as they experiment customer’s money for making a better mobile and not their own engineering…!!

    I had two bad experiences and I couldn’t do anything about it. I never heard that this could happen with Nokia or Samsung products… I’m frustrated and I truly think that they have to stop making mobile phone… They have to leave job to the companies who are able to handle it. Who leaves the job of a mason to a plumber? Of course LG… Don’t buy their phones anymore…!!

    Comment by Charles — December 30, 2010


    Comment by JOSELINE — February 19, 2011

  • can some one tell me how to access a unlocking site lg xenon at the mom nothing works

    Comment by stanmoreg — February 20, 2011

  • can some one tell me how to access a unlocking site lg xenon at the mom nothing works.

    Comment by stanmoreg — February 20, 2011

  • LG GR500 cute phone but Email does not work likewise the IM. what can i do?

    Comment by west — May 2, 2011

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