When you meet the problem on your AT&T LG VU’s touchscreen, which is when you press the outside buttons like the call , go back, end , camera, lock , and volume buttons work, while the touch screen of the phone always died.and sometimes it isn’t working properly. Don’t worry about the problem, firstly you should check a few things befor you sening it to customer service. AT&T LG Vu info
1. If you have a case on your phone it could be pressing on the screen which would not allow any other part of the screen to work.
2. You could need to do something as easy as taking the battery out for a minute and putting it back in.
3. If the wrong buttons are reacting to your touch recalibrate your touch screen and see if that helps.AT&T cell phone Questions&Answers
If all the methods I have mentioned above can’t solve the proble, then you need to call customer service.
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